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"The Grand hotel has received it's share of bad reviews, and we don't really understand why. It is a lovely old hotel. Yes, there are signs of age in places, but that's to be expected really. We were happy with our room, and all staff that we interacted with were very friendly and polite. A great place with interesting character!"

"Excellent "

"Lovely accommodation in garden room, very clean and beds super comfy, breakfast good with lots of choice, will definitely stay again. "

"Great location. Excellent parking facilities, Great Host. Very helpful. Nothing too much trouble. Basic but decent hotel. Wouldn’t hesitate to stay again "

"Room was clean, very spacious with lively sea view couldnt fault one bit "

"The hosts were fabulous and ensured we had everything for a lovely relaxing get away. Whilst we shouldn’t need it in June, we used the log burner and hot tub. The bed was really comfy."

"Great pub in a quaint village within Scarborough near to all North Bay attractions. The rooms are all different, fitted out and decorated to a high quality standard. The pub area has a great atmosphere along with the dining areas. Food is of a very high quality and great portion sizes"

"From entering to exiting the hotel, the staff was very friendly, welcoming and the whole place was clean, nicely decorated, warm and welcoming too! The rooms were spotless, beds were very comfy. We had breakfast in the restaurant, the food was fresh, warm and the selection was amazing, catered for everyone including gluten free. The staff at breakfast were prompt, ensuring items were topped up when required and addressing customers concerns if they were any. "

"The Helaina is a very high standard of bed and breakfast property. We stayed in a Premium Double room on the top floor. The room was very spacious with an excellent bathroom/shower. This room is reached by 6 flights of stairs of varying lengths (it is on the 3rd floor), so not for the infirm or those with heavy luggage. The breakfast needs to be booked, but is of a very good standard. There is no parking on the premises, but the B&B can supply a 2 day parking pass for £5. You can purchase as many as you need. The Helaina is very well placed for a short walk to the Castle and down the path to the North beach and the promenade which will take you to the main town and South beach in 15 to 20 minutes walking (or you can go via the church next to the castle). "