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"Very clean. And friendly staff"

"I stayed here with my partner for 1 night. It was located very near to a venue we were attending so that is how we came to choose this hotel. The room was a good size with a very nice shower room. The water pressure was quite weak however but for one night it wasn’t a problem. Sleep quality was good thanks to a comfy bed and a good temperature in the room. It was New Year’s Eve but we didn’t hear any noise from other rooms or outside. Breakfast was ok but I was surprised to see guests going down in their pyjamas! The choice of cooked food on the buffet was the usual standard but maybe it had been kept under the heat lamps a little too long and had gone hard. Coffee was a basic machine, filter would have been nice. It did the job though to set you up for the day. "

"Staff"

"Great hotel in a great position so you can get all the site seeing in. Our room was a river view standard room very clean. We opted for breakfast and it didn’t disappoint good choice of food from a cooked breakfast, to cereal and even cake. Would definitely stay again One thing I would recommend is if you want to park at the hotel there’s limited spaces so turn up early when check out is and leave your bags at the hotel and go and enjoy a walk round York then go back and check in."

"A Christmas Eve stay was fantastic! Staff lovely, friendly and helpful and we woke up to Christmas stockings on our doors with hot chocolate marshmallows etc inside which was a fantastic festive touch."

"The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter."

"Lovely hotel, had everything we needed. "

"Great reception and breakfast, very dog friendly "

"A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended. The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is wonderful, so many choices including à la carte at no extra cost. "