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"Great staff, lovely room, great breakfast, good location and quiet just out of the centre of town "

"Room was great, staff were excellent and the breakfast options were really good. Would definitely stay here again "

"Very clean and comfortable room! The one thing that sucked as they had the windows open when we arrived (in February!) and our room was FREEZING and it took quite a while to get it warm. There were great bathroom amenities, although the shower conditioner was actually just more soap when I put it in my hair. I thought I had breakfast included when I booked but was told I did not so we didn't try the breakfast as we found it quite a high price (almost 17 GBP, which is about $35 per person). The staff were not the most helpful, kind of didn't give much direction and when we called about extra pillows (there was specifically a card in the room saying we had pillow options) we were ignored the first time, called 30 minutes later and told there weren't really options and he just brought us 2 more. The location is pretty walkable to York's main sites and there's enough room to pull a car up for loading/unloading."

"Spotless. Very friendly. Great location"

"Cleean room"

"Clean and spacious. Great for the price"

"Great facilities. Pool added value. In-house restaurant great for breakfast and prob underrated for convenient evening meal"

"No complaints whatsoever. And Kris on front desk was very welcoming!"

"What a great find. Cave Castle is a lovely hotel and the staff are amazing. I contacted the hotel a few days before with some requests regarding my wife as she has mobility issues. One was for the room to be on the ground floor or close to the lift and the other was for extra pillows as my wife has to sleep upright. When we arrived the staff on reception pulled out our check0in notes and informed us that everything was set up as per our request. The staff are warm and friendly as well as helpful. If you want a base for exploring this part of Yorkshire come here and you won't be dissapointed."