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"All elements of the hotel was spot on."

"Great staff, out of their way helpful good value meals, great breakfast. All good."

"Breakfast was "

"This is a great hotel for value for money. I may have caught it on a good weekend for pricing but the rooms were exceptionally clean and facilities great. Very central, no traffic noise. Gym is small but enough for a quick work out. Breakfast was good, everything catered for (except mushrooms). All included in the price. Staff were exceptionally friendly. I would say better than Travelodge or Premier Inn. Go to hotel in Preston."

"It is a calm and quiet environment. Enjoyed every bit of my stay. Staff were really professional accommodating and helpful. I will surely visit again."

"Clean room but cold and draughts from windows"

"Location perfect for our group get together - 30 mins stroll into Skipton. Breakfast good however staff need more training in replenishment of items Dinner OK - very expensive for what it was as were drinks. Service not great as order taken incorrectly meaning one of our group got his meal later than the rest - they didn't charge him for it. Reception staff very good & helpful"

"This was my second time staying here. And I have to say the first time (September '25) was great and I felt that I had found a good hotel that I can use regularly when I come visit my daughter in University. First time around 5 stars, staff food excellent This time around the staff were just down right rude and didn't care, one evening I had to get my key fob reset and it took almost 20 for this very rude gentleman to come from out the back to reset my card. The chef also has changed because the food we got and my steak was some of the worst ever and the fries I had with the steak were still uncooked inside not to mention that it also took an absolute age to get served, and in fact it took that long I had to go to the cashier at the till to give him my order. Also please people dont waste your time getting the meal included with your room its a waste of money, you have a separate food menu and theres nothing on it worth eating so as I done i just paid for the main menu meal. All things considered and I stay in hotels quite a lot I was glad to get checked out only to get home and receive 5 yes 5 parking tickets now they each came at separate times so when I got the fifth one I didn't care anymore I just felt you can have my money.... (the other 4 I sent to the hotel and they squashed them). But all that aside, the rooms were very nice and the hotel was quite modern too and the breakfast I would give it 2 stars."

"The photos don’t do it justice. Very nice property!"