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"the room was fine, reasonably modern in a very old school hotel. However the shower was freezing...only saved by having a bath where the water was hot"

"Great place to stay. Friendly helpful staff. Fantastic room "

"Great location overlooking river. Quiet. Handy for station. Shaver socket not working in 103. No usb sockets. Good internet. Comfortable beds. Hot shower."

"The outside of the hotel is quite dated but the room I stayed in was very modern in comparison breakfast buffet cold section was nothing special for a larger hotel"

"It's very convenient as it's the pick up point for early morning cruise coaches."

"Clean room 21 thank you. Taps could be improved. Flush mechanism in toilet poor. Requires new fill valve to allow correct amount of water in to give a reliable flush. Not good for 2 days stay!"

"Old dated and dirty a good clean needed"

"Lovely staff be it in the"

"Nicely positioned geographically and they had campervan parking and welcomed pets, so great for campers and pet lovers. Very basic room. Room was clean but very cold. I was housed in an old building and the windows were not double glazed. It was a cold day. Heating was turned on only after I requested at the desk at 7pm, although I was told it was on a timer and should have been on. Heating went off at 9:30 pm. Fortunately there was an extra duvet in the room but I had broken sleep due to the cold. A real shame because I only stated the night there to get a good sleep and a not too early start to an event nearby. I checked out at 7am and the heating had not switched on. Not great for my joints. The staff were all polite and friendly. Dinner time was busy and could have been better staffed. The meal was okay. I did not have breakfast, so cannot comment."