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"The room was clean and comfortable. The staff were very friendly and helpful.Breakfast and evening meals were excellent. Parking was easy. We were able to walk into town along the canal which runs along the rear of the hotel in 5- 10 minutes. Very enjoyable stay."

"Great friendly staff, great breakfast, fantastic evening meal , clean room, happy with everything during our stay"

"Checkin was horrendous. First room was unmade, there was bedlinen lining the corridors & numerous guests were irritated that their room was not ready. Checkin is at 4 but my room was not ready until. The bed was very uncomfortable & the room was cold (with a pathetic small oil heater to try & heat it). "

"Staff were extremely helpful "

"Room was modern and clean. Bed was comfy. Hotel is pet friendly. It says the room has a dog bed and dog treats included in the £25 but it didn’t. I would recommend taking your own dog bed. We were a bit disappointed about this. Breakfast was lovely. Had food in the hotel bar - food was fine for a hotel bar. Spa was lovely and relaxing - worth a visit. The overall site is lovely - nice to walk around and visit the bakehouse. Would recommend overall. "

"Very nice stay"

"Hotel and staff were excellent. Great value for money too!"

"Room was spotless and appeared to have been recently decorated. Unfortunately there were cracks in the sink and the hotel generally looks a little tired. The hotel staff were amazing … all so friendly, helpful and welcoming. Particularly Aziz at breakfast and the wonderful bartender Mal. He couldn’t do enough for us, moving furniture around and asking us if we wanted any particular music to be played. He really went above and beyond to make my 89 year old mum’s evening. "

"Excellent room with fabulous views. Lovely spa facility."