Top Hotels Near Shadow Basin Chair in Kawarau Falls from NZ$225

"The first one given to us was dirty, not inspected before being occupied by us because there are still clothes hanging from other guests, socks, lying by the laundry, dust all over the room. I will attach picture as evidence.."

"At check in I had asked for upgrade as I am reward member. I was told they would call my room once upgrade was available. Never got a call. There 3 nights. When I got to my room I noticed how dirty it was. Hair on toilet seat and lid, crumbs on floor, bugs on counter and fridge. Walls in bathroom all splashed up and stained. I could go on and on about how gross I felt and how the floors were sticky and how there was no place to put toiletries in bathroom, but what did me in was the FILTHY bed linens. Mine had blood, urine, food, sweat stains. I notified the manager and they did change it after I showed him pictures. Should be rated one star and priced accordingly."

"Great location and only 2 miles from the airport. Easy to get an Uber and only like 10 minutes to get to the airport."

"Fairly new, clean and well equipped rooms. Beds and pillows were very comfortable. The fitness center was great Ruth free weights, floor space, adjustable bench and several machines. "

"The place was beautiful and very modern, rooms were perfect and comfortable, felt very homey, its not too far from the airport and town centre in Frankton and its away from the busy traffic, host was very helpful for the check in and out process, perfect place for families during your visit in Queenstown. Would definitely highly recommend to stay here if you ever come to Queenstown for a holiday, because I'll definitely be booking here again if I ever come back to Queenstown."

"Didn't have breakfast "

"Why was the spa seat facing the wall and not the lake? Seems like a dumb decision to miss out on the view."

"Fantastic - well set up and very clean. Great location - handy to airport. Quiet area. Highly recommend."

"Great spot to stay!"