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In-room safe, WiFi, linens
In-room safe, WiFi, linens
Room Amenity
In-room safe, WiFi, linens

Guest reviews

4.3 out of 5 Excellent
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Air conditioning
Restaurant
Kitchen
Breakfast Available
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

AirportQueenstown (ZQN-Queenstown Intl.)4 min drive
Popular LocationRemarkables Park Town Centre5 min drive
Popular LocationQueenstown Mall11 min drive
Popular LocationQueenstown Hill11 min drive

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  • Deluxe Room

    4.3/5 guest room rating

    Room amenities

    • 30 sq m
    • Ocean view
    • Sleeps 2
    More detailsDeluxe Room
  • Room

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 2
    More detailsRoom
  • Twin Room

    4.3/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsTwin Room
  • Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Room, Accessible, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsRoom, Accessible, Non Smoking

About this area

Queenstown

Located in Queenstown, DoubleTree by Hilton Queenstown is near the airport and on the waterfront. St Josephs Parish and Williams Cottage are local landmarks, and travellers looking to shop may want to visit Remarkables Park Town Centre and Queenstown Mall. Skyline Gondola and Alpine Aqualand are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with mountain biking and skydiving.
Visit our Queenstown travel guide
View map
Popular Location

What's nearby

  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Mall - 11 min drive
  • Skycity Queenstown Casino - 11 min drive
  • Queenstown Hill - 11 min drive
  • Queenstown Gardens - 11 min drive

Getting around

  • AirportQueenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Me & Mee Noodle Bar — 1 min walk
  • Stacks Pub — 1 min walk

About this property

DoubleTree by Hilton Queenstown

4.5-star luxury hotel, walk to Lake Wakatipu
This smoke-free hotel features 4 restaurants, a bar/lounge and a coffee shop/café. Additionally, WiFi in public areas, 24-hour room service and a meeting room are on-site. All 98 rooms feature kitchenettes with fridges, ovens, hobs and microwaves. IPod docking stations and separate sitting areas are standard, as are LCD TVs with cable channels.
DoubleTree by Hilton Queenstown offers 98 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Parking and public transport

  • Self parking: NZD 16 per day
  • Limited parking spaces
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: NZD 35 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Kitchenette
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Korean

Business services

  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in between 3 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Queenstown
DoubleTree by Hilton Queenstown Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Queenstown and receive a full refund?
Yes, DoubleTree by Hilton Queenstown offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Queenstown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Queenstown?
As of 20 Sep 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 22 Sep 2020 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is DoubleTree by Hilton Queenstown pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton Queenstown?
Self-parking is available for NZD 16 per day. Limited spots are available.
What time is check-in at DoubleTree by Hilton Queenstown?
Check-in is from 3 PM to noon.
What time is check-out at DoubleTree by Hilton Queenstown?
Checkout is at noon.
Where is DoubleTree by Hilton Queenstown located?
Situated on the waterfront, this luxury hotel is within 2 miles (3 km) of Lake Wakatipu, Queenstown Event Centre and Remarkables Park Town Centre. Alpine Aqualand is 1.9 mi (3.1 km) away.
4.3
Excellent
997 reviews
5 - Excellent
524
4 - Good
312
3 - Okay
93
2 - Poor
52
1 - Terrible
16

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I loved the feeling of being spoilt (this was our first ever trip alone without kids) the staff were friendly, had big smiles on their face and made us feel really welcome. our room was upgraded and we had the best backdoor view of lake wakatipu the room itself was beautiful and very homely with heated flooring. we also loved the fact that we could walk down the hall and relax in the spa.. thank you so much team. we will definitely be back!
Stayed 2 nights in Jun 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was lovely to head over the hill and have a night in our favorite place - very clean and tidy and very welcoming staff
Stayed 1 night in Jun 2020

3/5 Okay

Happy face iconLiked: Property conditions & facilities
Stayed 3 nights in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a little surprised that room (towels) was not serviced every morning? I believe something to do with covid level 2? But there was no notice of this??
Stayed 2 nights in May 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to the Hilton. King suite! Awesome! Very Nice
Stayed 1 night in May 2020