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Overview of DoubleTree by Hilton Queenstown

Photo gallery

Guest reviews

4.3/5 Excellent
980 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Air Conditioning
  • Restaurant
  • Kitchen
  • Breakfast Available

Map

Explore the area

AirportQueenstown (ZQN-Queenstown Intl.)4 min drive
Popular LocationQueenstown Event Centre5 min drive
Popular LocationRemarkables Park Town Centre5 min drive
Popular LocationQueenstown Hill11 min drive

Choose dates to view prices

  • Deluxe Room

    4.3/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    Show details
  • Room

    4.5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 2
    Show details
  • Twin Room

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    Show details
  • Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    Show details
  • Room, Accessible, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    Show details

About this area

Queenstown

Located in Queenstown, DoubleTree by Hilton Queenstown is near the airport and on the waterfront. Shotover Jet and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

Visit our Queenstown travel guide
Map
Popular Location

What's nearby

  • Queenstown Event Centre - 5 min drive
  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Mall - 11 min drive
  • Queenstown Hill - 11 min drive
  • Queenstown Gardens - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Me & Mee Noodle Bar — 1 min walk
  • Stacks Pub — 1 min walk

About this property

DoubleTree by Hilton Queenstown

4.5-star luxury hotel, walk to Lake Wakatipu
This smoke-free hotel features 4 restaurants, a bar/lounge and a coffee shop/café. Additionally, WiFi in public areas, 24-hour room service and a meeting room are on-site. All 98 rooms feature kitchenettes with fridges, ovens, hobs and microwaves. IPod docking stations and separate sitting areas are standard, as are LCD TVs with cable channels.
DoubleTree by Hilton Queenstown offers 98 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Parking and public transport

Self parking: NZD 16 per day
Limited parking spaces
Ski shuttle nearby

Food and drink

Full breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: NZD 35 per person
4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Bike hire
Shopping

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Kitchenette
Microwave
Fridge

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Luggage storage
Ski equipment hire
Ski passes
Ski storage
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Korean

Business services

1 meeting room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch LCD TV
TV channels
iPod dock
Premium channels

Food and drink

Cookware/dishes/utensils
Kitchenette
Microwave
Oven
Fridge
Hob

More

Connecting rooms available
Free newspapers
Laptop-compatible safe
Separate sitting area

Policies

Check-in

Check-in between 3 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Queenstown and receive a full refund?
Yes, DoubleTree by Hilton Queenstown offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Queenstown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Queenstown?
As of 3 Jun 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 6 Jun 2020 start from NZ$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for NZD 16 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to noon.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Situated on the waterfront, this luxury hotel is within 2 miles (3 km) of Lake Wakatipu, Queenstown Event Centre and Remarkables Park Town Centre. Alpine Aqualand is 1.9 mi (3.1 km) away.

Guest reviews

4.3
Excellent
5 - Excellent
512
4 - Good
307
3 - Okay
93
2 - Mediocre
52
1 - Poor
16
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved water taxi ride. Staff extremely helpful. Bathroom needed improving and decorating.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Excellent room and great staff! Super Breakfast .

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top property, great area, view etc staff were helpful and polite

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only thing I would say could be improved is the breakfast, it did not meet our expectations.

Stayed 1 night in Mar 2020