Check COVID-19 restrictions.

Find out moreOpens in new tab or window

DoubleTree by Hilton Queenstown

Photo gallery for DoubleTree by Hilton Queenstown

Featured image
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Overview of DoubleTree by Hilton Queenstown

DoubleTree by Hilton Queenstown

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300

Explore the area

  • Popular LocationLake Wakatipu6 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)4 min drive
  • Popular LocationMillbrook Resort Golf Course18 min drive
  • Popular LocationCoronet Peak Ski Area27 min drive

Choose dates to view prices

About this area

Kawarau Falls

Located in Kawarau Falls, DoubleTree by Hilton Queenstown is near the airport and on the waterfront. St Josephs Parish and Williams Cottage are local landmarks, and travellers looking to shop may want to visit Remarkables Park Town Centre and Queenstown Mall. Skyline Gondola and Alpine Aqualand are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Lake Wakatipu - 6 min walk
  • Remarkables Park Town Centre - 5 min drive
  • Alpine Aqualand - 6 min drive
  • Millbrook Resort Golf Course - 18 min drive
  • Coronet Peak Ski Area - 27 min drive

Restaurants

  • Me & Mee Noodle Bar — 1 min walk
  • Stacks Pub — 1 min walk
  • Odelay cafe - 5 min drive
  • True South Dining Room - 8 min drive
  • Kappa - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

About this property

DoubleTree by Hilton Queenstown

4.5-star luxury hotel near Lake Wakatipu
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/café and WiFi in public areas. All 98 rooms provide conveniences such as sitting areas and fridges, plus in-room free WiFi and LCD TVs with cable channels. Other amenities available to guests include iPod docking stations, 24-hour room service and wired Internet.
DoubleTree by Hilton Queenstown offers 98 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends: NZD 35 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Korean

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 512 out of 995 reviews
5 - Excellent 51%
Rating 4 - Good. 316 out of 995 reviews
4 - Good 32%
Rating 3 - Okay. 97 out of 995 reviews
3 - Okay 10%
Rating 2 - Poor. 54 out of 995 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 995 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like paying for parking
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a hotel we would go back to..
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Clean and tidy what you expect from the Hilton. Only issue with the Doubletree is you have to additional daily charge for use of the pool facilities 😕
Stayed 6 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021