- Liked: Cleanliness, staff & service, property conditions & facilities
Good location nice staff room was nice and clean Great spa bath
Stayed 1 night in Mar 2020
Photo gallery
Guest reviews
Excellent
461 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Kitchen
- Gym
- Business Services
Map
280 Fenton St, Rotorua
Explore the area
Rotorua Central Mall17 min walk
Whakarewarewa: The Living Maori Village18 min walk
Polynesian Spa19 min walk
Rotorua (ROT-Rotorua Regional)10 min drive
Choose dates to view prices
Deluxe studio spa suite
Photos of Deluxe studio spa suite
Deluxe studio spa suite
More detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
28 square metres m2 room with a balcony
Relax - Private hot tub
Internet – Free WiFi
Entertainment – 40-inch LCD TV, satellite channels and DVD player
Food & Drink – Kitchenette with fridge and microwave
Sleep – Egyptian cotton linenBathroom – Private bathroom, jetted bathtub and separate shower
Practical – Iron/ironing board, desk and phone
Comfort – Ceiling fan and daily housekeeping
Accessibility – Grab bar in bath and low-height work surface and sink
Need to know – No cots (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Executive Studio (Spa in main bedroom)
Photos of Executive Studio (Spa in main bedroom)
Executive Studio (Spa in main bedroom)
More detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
28 square metres m2
Internet – Free WiFi
Entertainment – 40-inch LCD TV, satellite channels and DVD player
Food & Drink – Kitchenette with fridge and microwave
Sleep – Egyptian cotton linenBathroom – Private bathroom, jetted bathtub and separate shower
Practical – Iron/ironing board, desk and phone
Comfort – Ceiling fan and daily housekeeping
Accessibility – Grab bar in bath and low-height work surface and sink
Need to know – No cots (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityLuxury One Bedroom Spa Suite for two
Photos of Luxury One Bedroom Spa Suite for two
Luxury One Bedroom Spa Suite for two
More detailsRoom amenities
- 50 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed
50 square metres m2
Layout – Bedroom and living room
Relax - Private hot tub
Internet – Free WiFi
Entertainment – 40-inch LCD TV, satellite channels and DVD player
Food & Drink – Kitchenette with fridge and microwave
Sleep – Egyptian cotton linenBathroom – Private bathroom, jetted bathtub and separate shower
Practical – Iron/ironing board, desk and phone; rollaway/extra beds and cots/infant beds available on request
Comfort – Ceiling fan and daily housekeeping
Accessibility – Grab bar in bath and low-height work surface and sink
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityOne bedroom spa suite for three
Photos of One bedroom spa suite for three
One bedroom spa suite for three
More detailsRoom amenities
- 50 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed and 1 Double Sofa Bed
50 square metres m2
Layout – Bedroom and living room
Relax - Private hot tub
Internet – Free WiFi
Entertainment – 40-inch LCD TV, satellite channels and DVD player
Food & Drink – Kitchenette with fridge and microwave
Sleep – Egyptian cotton linenBathroom – Private bathroom, jetted bathtub and separate shower
Practical – Iron/ironing board, desk and phone; cots/infant beds available on request
Comfort – Ceiling fan and daily housekeeping
Accessibility – Grab bar in bath and low-height work surface and sink
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityOne bedroom spa suite for four
Photos of One bedroom spa suite for four
One bedroom spa suite for four
More detailsRoom amenities
- 50 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Single Bed
50 square metres m2
Layout – Bedroom and living room
Relax - Private hot tub
Internet – Free WiFi
Entertainment – 40-inch LCD TV, satellite channels and DVD player
Food & Drink – Kitchenette with fridge and microwave
Sleep – Egyptian cotton linenBathroom – Private bathroom, jetted bathtub and separate shower
Practical – Iron/ironing board, double sofa bed and desk; rollaway/extra beds and cots/infant beds available on request
Comfort – Ceiling fan and daily housekeeping
Accessibility – Grab bar in bath and low-height work surface and sink
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityTwo Bedroom Spa Suite
Photos of Two Bedroom Spa Suite
Two Bedroom Spa Suite
More detailsRoom amenities
- 60 sq m
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 4Max children: 4
Room details
2 King Beds or 4 Single Beds
60 square metres m2
Layout – 2 bedrooms and living room
Relax - Private hot tub
Internet – Free WiFi
Entertainment – 40-inch LCD TV, satellite channels and DVD player
Food & Drink – Kitchenette with fridge and microwave
Sleep – Egyptian cotton linenBathroom – Private bathroom, jetted bathtub and separate shower
Practical – Iron/ironing board, desk and phone; cots/infant beds available on request
Comfort – Ceiling fan and daily housekeeping
Accessibility – Grab bar in bath and low-height work surface and sink
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Rotorua
In the city centre, Tuscany Villas Rotorua - Heritage Collection is in an area with good shopping. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Spend some time exploring the area's activities, including golfing.
Visit our Rotorua travel guideWhat's nearby
- Rotorua Central Mall - 17 min walk
- Whakarewarewa: The Living Maori Village - 18 min walk
- Tamaki Maori Village - 18 min walk
- Polynesian Spa - 19 min walk
- Rotorua Night Market - 5 min drive
Getting around
- Rotorua (ROT-Rotorua Regional) - 10 min drive
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- Room service available
Things to do
- Fitness centre
- Outdoor pool
Family friendly
- Dry-cleaning service
- DVD player
- Kitchenette
- Laundry facilities
- Microwave
- Outdoor pool
- Fridge
Conveniences
- Newspapers in reception
- No lifts
Guest services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
Languages spoken
- English
Business services
- 1 meeting room
- Conference space
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Upper floors accessible by stairs only
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Ceiling fan
- Egyptian cotton sheets
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
Entertainment
- 40-inch LCD TV
- DVD player
- Satellite channels
Food and drink
- Kitchenette
- Microwave
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
Policies
Policies
Check-in
Check-in
Check-in between 2 PM and 8 PM
Minimum check-in age - 18
Check-out
Check-out
Check-out before 10 AM
Special check-in instructions
Special check-in instructions
The front desk is open daily from 8 AM - 8:30 PM
Front desk staff will greet guests on arrival
Renovations and closures
Renovations and closures
The following facilities will be closed during June, July and August:
- Swimming pool
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 25.0 per day.
Cots (infant beds) are available for NZD 10.0 per day
Payment types
Payment types
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Late check-in fee: NZD 50 for check-in after 9 PM
- Crib (infant bed) fee: NZD 10.0 per day
- Rollaway bed fee: NZD 25.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Property is also known as
Tuscany Villas Rotorua Heritage Boutique Collection Hotel
Tuscany Villas Heritage Boutique Collection Hotel
Tuscany Villas Rotorua Heritage Boutique Collection
Tuscany Villas Heritage Boutique Collection
Tuscany Villas Rotorua Heritage Collection Hotel
Tuscany Villas Heritage Collection Hotel
Tuscany Villas Rotorua Heritage Collection
Tuscany Villas Heritage Collection
Tuscany Heritage Collection
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.3
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok place - the pool was definitely a disappointment just from the size and location - right beside the street - works well if you don’t want it used! It didn’t tempt us!
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service
Tuscany was poor - no air conditioning therefore much outside noise due to having to leave the window open, saggy hide-a-bed, slow Internet. The owners transferred us to their sister property, Emerald Spa, and it had everything Tuscany did not.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
- Liked: Staff & service, property conditions & facilities, room comfort
tay at Tuscany Villas
Comfortable stay although fan didn't work, which was promptly replaced. New fan made lots of noise but didn't move a lot of air Lots of hair on the floor in the bathroom, which was a bit off putting. Otherwise okay
Stayed 1 night in Feb 2020