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Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Guest reviews

4.3/5 Excellent
461 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Gym
  • Business Services

Map

Explore the area

Popular LocationRotorua Central Mall17 min walk
Popular LocationWhakarewarewa: The Living Maori Village18 min walk
Popular LocationPolynesian Spa19 min walk
AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

  • Deluxe studio spa suite

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe studio spa suite
  • Executive Studio (Spa in main bedroom)

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsExecutive Studio (Spa in main bedroom)
  • Luxury One Bedroom Spa Suite for two

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsLuxury One Bedroom Spa Suite for two
  • One bedroom spa suite for three

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsOne bedroom spa suite for three
  • One bedroom spa suite for four

    Room amenities

    • 50 sq m
    • Sleeps 4
    More detailsOne bedroom spa suite for four
  • Two Bedroom Spa Suite

    Room amenities

    • 60 sq m
    • Sleeps 5
    More detailsTwo Bedroom Spa Suite

About this area

Rotorua

In the city centre, Tuscany Villas Rotorua - Heritage Collection is in an area with good shopping. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Spend some time exploring the area's activities, including golfing.

Visit our Rotorua travel guide
Map
Popular Location

What's nearby

  • Rotorua Central Mall - 17 min walk
  • Whakarewarewa: The Living Maori Village - 18 min walk
  • Tamaki Maori Village - 18 min walk
  • Polynesian Spa - 19 min walk
  • Rotorua Night Market - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

About this property

Tuscany Villas Rotorua

4-star Rotorua hotel in Fenton Street, near Polynesian Spa
This smoke-free hotel features an outdoor pool, a fitness centre and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and a garden. All 28 rooms feature kitchenettes with fridges and microwaves, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include DVD players, room service and Egyptian cotton sheets.
Tuscany Villas Rotorua - Heritage Collection offers 28 forms of accommodation with DVD players and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Kitchenette
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2 PM and 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8:30 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during June, July and August:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per day.
Cots (infant beds) are available for NZD 10.0 per day

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-in fee: NZD 50 for check-in after 9 PM
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 25.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Tuscany Villas Rotorua Heritage Boutique Collection Hotel
Tuscany Villas Heritage Boutique Collection Hotel
Tuscany Villas Rotorua Heritage Boutique Collection
Tuscany Villas Heritage Boutique Collection
Tuscany Villas Rotorua Heritage Collection Hotel
Tuscany Villas Heritage Collection Hotel
Tuscany Villas Rotorua Heritage Collection
Tuscany Villas Heritage Collection
Tuscany Heritage Collection

Frequently asked questions

Can I cancel my reservation for free at Tuscany Villas Rotorua - Heritage Collection and receive a full refund?
Yes, Tuscany Villas Rotorua - Heritage Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Tuscany Villas Rotorua - Heritage Collection cancellation policy on our site for more details about any exclusions or requirements.
Does Tuscany Villas Rotorua - Heritage Collection have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to 8 PM.
What time is check-out at this hotel?
Checkout is at 10 AM.
Where is this hotel located?
Located in Fenton Street, this hotel is within 1 mi (2 km) of Racing Rotorua and Polynesian Spa. Whakarewarewa Hot Springs and Rotorua Golf Club are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Tuscany Villas Rotorua

4.3
Excellent
5 - Excellent
231
4 - Good
174
3 - Okay
39
2 - Mediocre
12
1 - Poor
5
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Good location nice staff room was nice and clean Great spa bath

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an ok place - the pool was definitely a disappointment just from the size and location - right beside the street - works well if you don’t want it used! It didn’t tempt us!

Stayed 2 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service

Tuscany was poor - no air conditioning therefore much outside noise due to having to leave the window open, saggy hide-a-bed, slow Internet. The owners transferred us to their sister property, Emerald Spa, and it had everything Tuscany did not.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort
tay at Tuscany Villas

Comfortable stay although fan didn't work, which was promptly replaced. New fan made lots of noise but didn't move a lot of air Lots of hair on the floor in the bathroom, which was a bit off putting. Otherwise okay

Stayed 1 night in Feb 2020