Beach Hotels & Resorts in Riviera Maya from NZ$278

"We recently stayed at Xcaret and had a very mixed experience. The parks themselves are incredible. There is so much to do, and the natural setting makes everything feel unique and immersive. It’s truly an adventure-focused trip, and that part absolutely delivered. That said, there were a few consistent challenges. The food overall was underwhelming, especially considering the price point. Las Cuevas was a standout and one of the best meals we had, but it was difficult to get reservations. We ended up waiting in line, which worked, but it’s not ideal when you’re planning your days around experiences. Navigation throughout the parks could also be improved. There weren’t many clear signs, and it was easy to feel unsure of where to go next or worry that you were missing something. In addition, while the staff was kind, there is definitely a language gap at times, which made communication less seamless than expected. Another downside is that not everything is truly all-inclusive. Some parks and food options are included, but not all, which can be a bit disappointing given the overall cost. Overall, it was a really fun and memorable trip, especially for the experiences and activities. However, for us, it feels like a one-time destination rather than somewhere we would return to."

"My husband and I had the best time at Unico for my 40th birthday. The staff were so attentive - Erik was amazing and made sure we had dinner reservations each night. He even went above and beyond to coordinate an in-room surprise for my birthday. The French restaurant was incredible - highly recommend. The spa was so relaxing. The pools were lovely. Everything about this place was perfect. 10/10. "

"Loved the stay as we got married at this resort 15 years ago. I did let them know about our anniversary but nothing was mentioned from them, little disappointing. Also the ladies at the front that talked us into going to talk about a time share was a bad experience. They told us and hour and a half took 3 hours of our day plus travel. They lied about why we were going they and didn’t tell me what it was. Staff at the resort were really good. It’s very clean."

"Beach was not very user friendly with locks ofvrocks and very cloudy as you could not see the bottom."

"The whole hotel and grounds are kept extremely clean. The staff are very pleasant and helpful. The animals on the grounds give the hotel that extra touch."

"Housekeeping , "

"In comparison to other AI resorts we’ve experienced better. Not much for teenagers to do in the evening. Restaurants were OK. Wish they would take reservations. Seems like that would be a better way to do. The rooms are small but clean. Best experience was over on the heaven side, but need to be 18+ to be over there. Security was very strict about wristbands where it was almost strange. Making you show or scan a wristband for no apparent reason. Most of the staff was fantastic. Also found it odd they charged for so many of the activities like bowling, laser tag, etc. other resorts have been to all of that is part of it."

"We stayed at COBA and it is outdated, Akumal, Tulum and Adults Only tequila looked much better and updated. Best advice I could give you is upgrade at the property so you can at least use all of the restaurants at Akumal Luxury"

"I've been to different resorts internationally.And this one was very impressive.I couldn't come up with anything to complain about 😉"