Can I cancel my flight booking to Riviera Maya due to COVID-19?

Click through to our Customer Service Portal for important details about making changes to your flight because of COVID-19. Also, read through the terms and conditions of your preferred carrier before booking your trip to Riviera Maya.

What's the best way to find cheap flights to Riviera Maya that have flexible change policies?

When it comes to flying these days, flexibility is crucial. That's why we have a "No change fee" search function to help you track down flexible, low-priced tickets to Riviera Maya. It's near the top left of your screen just underneath the "Flexible change policies" heading.

What are some of the general tips for travellers to Riviera Maya during the COVID-19 outbreak?

With strict COVID-19 precautions in place, travel looks a little different today. Here are some useful things to know before you pack your bags for Riviera Maya: Look into the rules and restrictions in both your origin and destination. It may not be possible to travel depending on local circumstances, so check before you lock in your flight. When you go through airport checkpoints, do not remove your face mask. You will be asked to briefly lower it to verify your identity. Travellers who refuse to wear a mask may be fined and denied boarding. To reduce the potential of cross-contamination, position your boarding pass on the reader yourself and then hold it up for inspection. Do not hand your pass directly to a TSA agent. You are now allowed to take one container of hand sanitizer up to 12 oz (350 ml) in your carry-on bag. You'll have to remove it for X-ray scanning. To minimize handling during the screening process, put items such as your loose change and phone into your carry-on instead of the bins. Separate any food you have for X-ray scanning. Placing it in a clear plastic bag and into a bin reduces the need for a TSA employee to handle and inspect your belongings.

Which airlines fly to Riviera Maya?

Let Aeromexico take you there. This widely known carrier lists 486 flights a month to Cancun Intl. Airport (CUN), a Riviera Maya gateway.

How can I find cheap tickets to Riviera Maya?

One of the easiest ways to get your hands on cheap tickets to Riviera Maya is to be flexible with your travel dates. Search for your flights, then click "flexible dates" at the top of your results. It'll bring up the cheapest prices for nearby days. The lowest price for a flight to Riviera Maya in the last seven days was . Booking in advance will usually help you walk away with an even better deal.

How much is a flight to Riviera Maya?

If you were travelling one way from (), you could've nabbed a low-cost fare for in the last seven days. Return flights to Riviera Maya ranged from to during this same period.

What are the most popular airports to fly into in Riviera Maya?

Pack your suitcase and fly into Cancun Intl. Airport (CUN), Riviera Maya's leading flight hub. Book one of the 7243 flights that touch down at this well-known destination each month.

When is the cheapest time to fly to Riviera Maya?

Taking off on a Tuesday, followed by a Monday, is generally the best way to get the cheapest flight. Avoid the weekends if you can, because Saturday is typically the costliest day. Spend the dollars you saved having a blast in Riviera Maya instead!

How much is a plane ticket to Riviera Maya?

In the last seven days, ticket prices to Riviera Maya varied from to .

Which airlines with flights to Riviera Maya employ COVID-19 cleanliness policies?

While flying in the middle of a pandemic can be a challenging experience, airlines are going above and beyond to protect the well-being of all on board. These are some carriers that have implemented changes: Volaris - this airline is known for conducting passenger temperature checks and providing passenger masks. VivaAerobus - this airline is known for providing passenger masks and cleaning with disinfectant. American Airlines - this airline is known for providing passenger masks and cleaning with disinfectant.

Riviera Maya Holidays & Package Deals

The Latest Riviera Maya Holiday Deals

Price found within the past 48 hours. Click for updated prices.

Wyndham Grand Cancun All Inclusive Resort & Villas

Zona Hotelera

NZ$2,990

per person

10 Apr - 13 Apr

found 11 hours ago

Return flight included

Christchurch (CHC) to Cancun (CUN)

8.4/10 Very Good! (3,498 reviews)

Very nice resort!! I think what I loved the most was all the staff they always were so attentive and happy ❤️ fun to be around and really made the stay enjoyable it wasn’t crowded the beach was beautiful!! First time in Mexico was a great experience. Would definitely go back.

Reviewed on 16 Feb 2026

Live Aqua Cancun - Adults Only - All-Inclusive

Zona Hotelera

Save 100% on your flight

NZ$4,041

per person

10 Apr - 13 Apr

found 11 hours ago

Return flight included

Christchurch (CHC) to Cancun (CUN)

9.2/10 Wonderful! (1,859 reviews)

The rooms and resort are nice. Here are few things that we had issues with, the courtyard below the northeast facing rooms are very loud when there are events below. You will not sleep or hear the tv. We preferred the south pool area but they have special events in that area. We were kicked out 3 times with no notice or alternative place to go. All the other pools chairs were taken so this basically ends your outdoors for the day. To us this was disappointing since we paid to be at the resort and use the amenities like everyone else. The entertainment is ok but there is no place for them to take place. They try to do events in the 2 small bar areas that have limited seating. The last thing is that it isn't easy to get drinks by the pool and we tipped well. We ended up going to the bar to get half of our drinks.

Reviewed on 15 Feb 2026

Haven Riviera Cancun - All Inclusive - Adults Only

NZ$3,734

per person

10 Apr - 13 Apr

found 11 hours ago

Return flight included

Christchurch (CHC) to Cancun (CUN)

9.2/10 Wonderful! (4,815 reviews)

What a great place to stay, all staff was very wonderful and everyone staying at the resort were. Wet nice.

Reviewed on 15 Feb 2026

Excellence Riviera Cancun - Adults Only All Inclusive

NZ$3,446

per person

10 Apr - 13 Apr

found 5 hours ago

Return flight included

Christchurch (CHC) to Cancun (CUN)

9.4/10 Exceptional! (1,915 reviews)

Hotel was amazing loved almost everything about this resort. I think the only real weakness of this one is the lack of a buffet option for lunch and dinner, which means there's no safety net for a la carte restaurants which as with pretty much all all-inclusives are hit and miss. Avoid the lobster and Italian a la cartes for lunch/dinner at this one.

Reviewed on 16 Feb 2026

Temptation at The Tower Cancún All Inclusive - Adults Only

Zona Hotelera

NZ$3,671

per person

10 Apr - 13 Apr

found 11 hours ago

Return flight included

Christchurch (CHC) to Cancun (CUN)

9/10 Wonderful! (597 reviews)

Everything was spotless. The staff was beyond courteous and helpful. The vibe was perfect.

Reviewed on 13 Feb 2026

Our guide on where to stay in Riviera Maya

Find the best Riviera Maya areas and neighborhoods for the activities you enjoy most. Learn more about Riviera Maya

Things to do near Riviera Maya

Shopping

For a delightful shopping experience in Riviera Maya, visit Paseo del Carmen, a vibrant shopping mall with a mix of entertainment and family-friendly vibes. Mercado Playa del Carmen offers a local market atmosphere, while Plaza Paraiso combines city and family vibes in a charming shopping centre.

Recreation

Xcaret Eco Theme Park offers a tranquil environment with natural pools and spa treatments, perfect for relaxation. Mahi Golf Course invites you to enjoy scenic views while playing a round of golf. Xplor Theme Park combines adventure and wellness with its serene settings and rejuvenating activities.

Adventure

At Blu Riviera Maya, experience exhilarating underwater sports just 6.4km from Riviera Maya, perfect for thrill-seekers. Piste Cyclable sur Paseo Xaman-Ha, located 9.7km away, offers scenic outdoor cycling adventures amidst lush landscapes. Dive into the vibrant marine life at We B Divin' Cozumel, situated 16.4km away.

Nightlife

Calle 12 offers a vibrant nightlife scene in Riviera Maya, featuring buzzing bars and lively clubs. Enjoy dancing the night away, sipping cocktails, and experiencing local DJs. It's a fantastic spot for those looking to immerse themselves in the energetic atmosphere of the area.

*Distances are measured in a straight line; actual driving distances may vary depending on the route.

Find the best attractions near Riviera Maya

Riviera Maya is a stunning destination perfect for outdoor, beach, and family vacations. With its beautiful beaches, marinas, and natural waterholes, visitors can immerse themselves in both adventure and cultural experiences. Popular activities include exploring Tulum and Playa Paraíso, as well as taking part in various tours with Aventuras Riviera Maya. Whether you seek relaxation or adventure, Riviera Maya offers something for everyone to enjoy.

Playa del Carmen Main Beach: This vibrant beach is perfect for families, offering a lively atmosphere with soft sands and crystal-clear waters. It's an ideal spot for sunbathing, beach games, and enjoying local eateries right by the shore, making it a quintessential Caribbean experience.
Puerto Aventuras Marina: Enjoy an adventurous day at this bustling marina, where you can partake in various water sports, including snorkelling and sailing. The scenic views and beach vibes create a fantastic backdrop for both relaxation and exploration.
Cenote Azul: A stunning natural waterhole surrounded by lush greenery, Cenote Azul is perfect for swimming and snorkelling. The picturesque scenery and tranquil atmosphere provide a refreshing escape into nature, ideal for relaxation and adventure.

Best time to go to Riviera Maya

The best time to visit Riviera Maya is dependent on what kind of holiday you are seeking. August is its hottest month on average. At this time, visitor numbers are average and weather is mostly sunny with light rain. January is its coolest month on average. At this time, visitor numbers are average and weather is mostly sunny with light rain.

Calendar Month	Temperature	Precipitation	Cloudiness	Occupancy	Pricing
January	74.3°F (23.5°C)	Light Rain	Mostly Sunny	Average	Slightly High
February	75.7°F (24.3°C)	No Rain	Mostly Sunny	Average	Average
March	77.0°F (25.0°C)	No Rain	Mostly Sunny	Slightly High	Slightly High
April	79.3°F (26.3°C)	No Rain	Mostly Sunny	Slightly Low	Average
May	81.0°F (27.200000000000003°C)	Light Rain	Mostly Sunny	Average	Average
June	81.7°F (27.6°C)	Moderate Rain	Mostly Sunny	Average	Average
July	82.6°F (28.1°C)	Light Rain	Mostly Sunny	Slightly High	Average
August	82.8°F (28.200000000000003°C)	Light Rain	Mostly Sunny	Average	Average
September	81.9°F (27.700000000000003°C)	Moderate Rain	Mostly Sunny	Slightly Low	Slightly Low
October	79.9°F (26.6°C)	Light Rain	Mostly Sunny	Slightly Low	Slightly Low
November	77.2°F (25.1°C)	Light Rain	Mostly Sunny	Average	Slightly Low
December	75.9°F (24.4°C)	Light Rain	Mostly Sunny	Slightly High	Slightly High

Tips to save on your trip to Riviera Maya

Combine your flights, hotels and car rentals on Expedia—bundling can result in significant savings.
Consider traveling during the off-peak season (typically September to November) for more affordable package holidays to Riviera Maya.
Use the Price per traveler filter on Expedia to find a package deal that suits your budget.
Check the VIP Access properties filter to discover outstanding hotels with added member perks at select properties.

Our pick of the best Riviera Maya Hotel Deals

Occidental at Xcaret Destination - All Inclusive

Carretera Federal 307, KM 282 Playa del Carmen QROO

NZ$641

10 Mar - 11 Mar

includes taxes & fees

8.2/10 Very Good! (5,156 reviews)

My wife and I just got back from a 2 week stay, the hotel was spotless, staff were incredible and friendly. We had no complaints about the food and we are looking forward to be returning.

Reviewed on 13 Feb 2026

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Carr. Chetumal - Puerto Juarez Km. 282 Playa del Carmen QROO

NZ$2,227

3 Mar - 4 Mar

includes taxes & fees

8.4/10 Very Good! (1,419 reviews)

Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent

Reviewed on 11 Feb 2026

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Carr. Chetumal - Puerto Juárez Km. 282 Playa del Carmen QROO

NZ$1,570

9 Mar - 10 Mar

includes taxes & fees

9/10 Wonderful! (1,442 reviews)

Rooms were spotless. The staff were all amazing. The food was *chef's kiss*. I will be most definitely returning for a longer stay.

Reviewed on 11 Feb 2026

Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Riviera Maya Holidays from NZ$2,990

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The Latest Riviera Maya Holiday Deals

Wyndham Grand Cancun All Inclusive Resort & Villas

Live Aqua Cancun - Adults Only - All-Inclusive

Haven Riviera Cancun - All Inclusive - Adults Only

Excellence Riviera Cancun - Adults Only All Inclusive

Temptation at The Tower Cancún All Inclusive - Adults Only

The Annual Holiday Sale

Our guide on where to stay in Riviera Maya

Playacar

Downtown Playa del Carmen

Gonzalo Guerrero

Zona Hotelera

Riviera Maya