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"Air conditioner was loud. Bathroom was in a worn state with the mirror peeling off the backing and cracked paint. But the room was clean and large."

"The customer service was okay at the front desk. The house cleaning came in on day 2 and put the same sheets back on the bed😑...THEN the parking is not included in your stay, so extra charges were presented upon checkout. Not cool. Won't be returning."

"The staff at the Virgin is top notch. Everyone is so helpful and nice. The rooms are very clean and super comfortable. The location is great…don’t miss the art galleries on Julia Street"

"Quiet location within walking distance and short rides to many NOLA sites. Suite size room, free breakfast, pool, and staff all good. A bit dated, but great for the price!"

"The property is desperately in need of a renovation and upgrades. The rooms are not well maintained. Our room had two large windows. One of the windows had blackening curtains (one side was falling down). The second window was only covered by sheer (see-through) curtains. We weren't thrilled to have the sun shining through every day. Also, the room was cleaned very oddly. In one case, our bed was made up but they (forgot??) didn't leave clean towels. When we called the desk for fresh towels, we were told that someone would bring them up. We were running late for a scheduled tour after we waited almost an hour for towels. The Lobby does not have a restroom. It's terribly inconvenient to have to go all of the way to your room. The only on site restaurant has a very limited breakfast menu. They have a problem with locals loitering just outside the entrance. They are understaffed. I would NEVER stay here again and would NEVER recommend this hotel. Crown Plaza should be ashamed to ahve thier name associated with this "low rent" atrocity."

"This hotel was located centrally to our trip both for the French Quarter and food. JazzFest transport busses came directly to the front door. Very convenient that Cafe Beignet is connected to the hotel as this is where we ate before heading to the JazzFest each morning and had wonderfully fresh beignets later in the evening when we felt hungry. Hotel staff were very friendly as are most people in New Orleans. Rooms were very clean and beds were comfortable. Nice view of the Riverside from our room. Liked the bar and music that were located in the front lobby. Wonderful stay."

"Wonderful experience, great location!"

"Our room wasn’t a view of bourbon street. We only saw the roof top "

"Yes I did"