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Overview of Hampton Inn & Suites New Orleans Convention Center

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, blackout curtains

Hampton Inn & Suites New Orleans Convention Center

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationPort of New Orleans12 min walk
    Popular LocationHarrah's New Orleans Casino14 min walk
    Popular LocationCanal Street15 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

King bed, sofa bed, wet bar

4.5/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two queen beds with sofa bed

5/5 guest room rating
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

King bed with accessible shower

4.6/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Jr. Suite, king bed, sofa bed, wet bar

5/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Studio suite, king bed, sofa bed, kitchen, whirlpool tub

4.8/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Two queen beds

4.6/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Studio suite with king bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, two queen beds, sofa bed, kitchen

  • Sleeps 6
  • 2 Double Beds

Suite, king bed, sofa bed, kitchen, accessible shower

  • Sleeps 4
  • 1 King Bed

King bed

4.8/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Suite, king bed, sofa bed, kitchen, whirlpool tub

4.3/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible (Roll in Shower)

4.9/5 guest room rating
  • Sleeps 6
  • 2 Double Beds

King bed with sofa bed

4.8/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, king bed, sofa bed, kitchen, accessible tub

  • Sleeps 4
  • 1 King Bed

About this area

New Orleans

Located in New Orleans's Lower Garden District neighbourhood, Hampton Inn & Suites New Orleans Convention Center is in the city centre and near a train station. Ogden Museum of Southern Art and Contemporary Arts Center are cultural highlights, or if an activity is on the agenda, visit Port of New Orleans. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Ernest N. Morial Convention Center - 1 min walk
  • Julia Street Cruise Terminal - 7 min walk
  • Port of New Orleans - 12 min walk
  • Harrah's New Orleans Casino - 14 min walk
  • Canal Street - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 2 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Restaurant Rebirth - 5 min walk
  • ANNUNCIATION - 5 min walk
  • La Boca - 7 min walk
  • Emeril's - 8 min walk
  • The American Sector - 9 min walk

About this property

Hampton Inn & Suites New Orleans Convention Center

New Orleans hotel in Lower Garden District, walk to Ernest N. Morial Convention Center
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a 24-hour business centre and a conference centre are on-site. All 288 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. IPod docking stations, coffee makers and free local calls are among the other amenities available to guests.
Hampton Inn & Suites New Orleans Convention Center offers 288 forms of accommodation with iPod docking stations and a safe. 42-inch Flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 22 per night; includes in/out privileges)
  • Covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Extended parking on site (USD 14 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12253 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Renovated entire property – December 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: USD 22 per night (in/out privileges)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Extended parking fee: USD 14 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Hotel New Orleans Convention Center
Hampton Inn New Orleans Convention Center Hotel
New Orleans Convention Center Hampton Inn
Hampton Inn & Suites New Orleans Convention Center Hotel
Hampton Inn Convention Center
Hotel Hampton Inn And Suites New Orleans Convention Center
Hampton Inn And Suites New Orleans Convention Center New Orleans
Hampton Inn Suites New Orleans Convention Center
Hampton Inn New Orleans Convention Center Hotel
Hampton Inn Convention Center Hotel
Hampton Inn New Orleans Convention Center
Hampton Inn & Suites New Orleans Convention Center New Orleans

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 657 out of 995 reviews
5 - Excellent 66%
Rating 4 - Good. 228 out of 995 reviews
4 - Good 23%
Rating 3 - Okay. 56 out of 995 reviews
3 - Okay 6%
Rating 2 - Poor. 34 out of 995 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 995 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
One of the most attractive things was the hope of having onsite free breakfast as the hotel has offered in the past. This time however, they offer mini muffins and overly sweet cereal bars for the breakfast 😳. That part was extremely disappointing.
Stayed 2 nights in May 2021

4/5 Good

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Okay place. Definitely not a 5 star hotel by any means. Could stand to be cleaned better.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property close to everything with a gorgeous park across the street.
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Across from the convention center, easy access to downtown
Stayed 2 nights in May 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This was without a doubt one of the worst hotel experiences I’ve ever had. I’ve never had an issue with Hampton Inns before but I won’t be going back to another. From the very minute we arrived the employees at the Hampton inn made our vacation to New Orleans nothing but a headache. We expected to pay for parking, but we didn’t know we would not have to option to pay for self parking and would be forced to pay for valet (due to it being valet only Thursday-Sunday?). We didn’t fight it and we just agreed to spend twice as much on valet ($40/day). But they then proceeded to say in the same breath that there was nobody here to work valet that day we arrived and we would need to just park it ourselves and still pay the valet fee! Luckily we were able to get them to give us self parking rate for the first day but they made us do valet price for the rest of our stay. We basically wound up paying valet to hold our keys for three days seeing we used Uber and walked everywhere. On top of that our mattress protector was filthy and had a huge stain on it. There is no maid service unless you request it specifically. And even when we did call and ask for towels they never even came. I had to go downstairs and ask and they said they hadn’t even written our room number down. The coffee pot in the room was filthy and old coffee grounds in it. The “continental” breakfast was an apple, a strawberry nutrigrain bar and a blueberry muffin. Altogether a horrible experience. Book somewhere else.
Stayed 3 nights in May 2021