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The lobby is beautiful. The location is great. You can walk to the French Quarter easily. Very convenient with a great staff!

The location is fantastic sit exactly at the intersection of Bourbon Street and Canal, so if you look for night life and crazy afternoon or just see the iconic street, it is the right place. The staff was very pleasant too, at booking time we were asked if we want a room quite or with a view on Bourbon ...

I really liked the friendly service and the atmosphere is elegant and charming. Only thing missing is a business area with computer and printer. I needed to print out a pass and could not.

The room was great over looking the Lake. Very pleasant and relaxing.

We felt so comfortable and were well taken care of. When we arrived the bellman Ebanks met us and the laughing began. He made our visit! The doorman, reception staff and the room staff were top notch. Our room was beautifully kept everyday. Food was excellent! Had a wonderful trip!

Beautiful property. Steps to get into main lobby. Not for those that have difficulty with steps. They do have a stair lift by the bar but not without drawing significant attention to yourself.

Beds were very comfortable, property was super clean, and staff was very helpful.

The staff was extremely friendly and helpful. The room needs some updating. The towels and wash cloths were not throughly cleaned.

This property is in a great location to see old New Orleans. Excellent service. On bourbon street, but rooms were quiet during Mardi Gras. 2 blocks to Jackson square, Cafe DuMonde and French market area. They have a nice Jazz Bar, and are across from Fritzels European Pub, a “must go” jazz club. ...

it was very friendly and the staff always had a smile and a hello for you

I absolutely love this hotel. Everything about it is professional. From the decor, the smell, the staff, coffee bar & door people. All A+

Great rooms and customer service and always a friendly staff