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Overview of Hilton New Orleans Riverside

Photo gallery

Featured image
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe

Hilton New Orleans Riverside

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationAudubon Aquarium of the Americas4 min walk
    Popular LocationThe Outlet Collection at Riverwalk4 min walk
    Popular LocationHarrah's New Orleans Casino5 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

4.5/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

4.2/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

4.6/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Parlor, Suite, 1 Bedroom

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Room, 2 Queen Beds (29th Floor)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Murphy Bed

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • 57 sq m
  • River view
  • Sleeps 4
  • 1 Single Murphy Bed

Room, 1 King Bed, Accessible, Bay View (Hearing)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio Suite, 1 King Bed

  • 58 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

4.5/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

4.6/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 58 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

4.4/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View

4.4/5 guest room rating
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View

3.8/5 guest room rating
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 141 sq m
  • City view
  • Sleeps 10
  • 2 Queen Beds

Room, 1 King Bed, City View

4.4/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

4/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed (29th Floor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

New Orleans

Located on the waterfront, Hilton New Orleans Riverside is in New Orleans Central Business District neighbourhood and is connected to a shopping centre. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's popular attractions include Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center.
Popular Location

What's nearby

  • Audubon Aquarium of the Americas - 4 min walk
  • The Outlet Collection at Riverwalk - 4 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Julia Street Cruise Terminal - 6 min walk
  • Henry Clay Statue - 8 min walk

Getting around

  • New Orleans Union Passenger Terminal - 7 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • River Blends Cafe — 1 min walk
  • Spirits — 1 min walk
  • Mother's Restaurant - 4 min walk
  • Restaurant August - 5 min walk
  • Bon Ton Cafe - 6 min walk

About this property

Hilton New Orleans Riverside

Romantic hotel connected to a shopping centre in New Orleans Central Business District, walk to Canal Street
Along with 3 restaurants, this hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, 2 coffee shops/cafés and indoor tennis courts are on-site. All 1622 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. Wireless Internet access (surcharge) and room service (during limited hours) are standard, as are LCD TVs with cable channels.
Hilton New Orleans Riverside offers 1622 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This New Orleans hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with indoor tennis courts and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 44 per night; includes in/out privileges)
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 7 indoor tennis courts
  • 2 outdoor pools
  • Aerobics classes
  • Basketball
  • Designer shops
  • Fitness centre
  • Indoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Shopping centre
  • Shopping
  • Spa services
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Full-sized fridge
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Italian
  • Spanish
  • Vietnamese

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (130000 square feet of space)

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Self-parking fee: USD 44 per night (in/out privileges)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Hilton New Orleans Riverside and receive a full refund?
Yes, Hilton New Orleans Riverside offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton New Orleans Riverside cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton New Orleans Riverside?
As of 10 Apr 2021, prices found for a 1-night stay for 2 adults at Hilton New Orleans Riverside on 3 May 2021 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton New Orleans Riverside have a pool?
Yes, this property has 2 outdoor pools.
Is Hilton New Orleans Riverside pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton New Orleans Riverside?
Self-parking is available for USD 44 per night. Valet parking is available for USD 49 per day.
What time is check-in at Hilton New Orleans Riverside?
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hilton New Orleans Riverside?
Checkout is at 11 AM.
Where is Hilton New Orleans Riverside located?
Located in New Orleans Central Business District, this romantic hotel is within a 5-minute walk of Spanish Plaza, Canal Street, and Audubon Aquarium of the Americas. Harrah's New Orleans Casino and Julia Street Cruise Terminal are also within 10 minutes. New Orleans Union Passenger Terminal is 23 minutes by foot.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 564 out of 1105 reviews
5 - Excellent 51%
Rating 4 - Good. 313 out of 1105 reviews
4 - Good 28%
Rating 3 - Okay. 118 out of 1105 reviews
3 - Okay 11%
Rating 2 - Poor. 65 out of 1105 reviews
2 - Poor 6%
Rating 1 - Terrible. 45 out of 1105 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities
I loved the few I loved the area and the staff besides the lady at the greeting desk I did not like the fact that we had to pay 166 and 187 for rooms and we could not even use the pool the property was lovely until we got in the room they have areas in the bathroom where the wall paper is coming off at the corner on the bottom but over all it was just fine
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic and friendly. I definitely enjoyed my stay and will be coming back.
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was comfortable. The view was great! The second night the TV stop working. TV was changed out and worked the remainder of the night. The next day the TV went out again. TV got fixed. The final night the TV went out again. We tried calling the front desk, no one answered. The morning of check-out I expressed my dissatisfaction and all the hotel clerk said is I’m sorry. Unacceptable!
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence, all around!
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculately clean hotel easy check in. Great location. Comfortable bed and room. Large bathroom. Love staying here when I’m in town
Stayed 2 nights in Apr 2021

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