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"Great and helpful staff! Enjoyed the pool a lot at the sunset "

"Kids club is the best! "

" everything was great from the food to the rooms, property & beach and location i wouldn’t change a thing"

"Los baños están sucios "

"Towel for beach are not available. Bring them or buy. Coffee lovers should walk to the racket club 4 minute walk. "

"Towels in the room are old and scratchy. Place shows lots of wear and tear. Dining room is kind of dark and noisy at Tulum. Much prefer the dining room at Coba and Akumal. Shows were not very good. The sound was loud and muffled. Liquor was low grade and drinks were terrible tasting. Tried several mixed drinks but same awful taste. The only thing that was fine was the beer. Beach at Tulum is very narrow, so no seating on the beach and no playing in the sand for the kids. Next time I would stay at Akumal: better liquor, nice beach with seating, small quiet cove for kids to play in the water, shallow snorkeling and playing in the sand. "

"Everything was great"

"Our week-long stay at the Bahia Principe Akumal was amazing. My only frustration was that the app can be improved with more information about where activities are taking place and brief descriptions of them. Also, the à la carte reservation process was frustrating. We shouldn't have to scramble every night furiously checking the app if a reservation happens to open up."

"Nice place but food and drinks expensive. Also spa expensive. Usually anywhere I stay in area you get 20 percent off food and drinks and spa for staying at hotel."