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Cielo Maya Beach Tulum

Property class: 4

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Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. With a private beach, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a Swedish massage, aromatherapy or a facial. The on-site restaurant offers breakfast, brunch, lunch and dinner. Enjoy on-site activities, such as kayaking, snorkelling and boat tours. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is NZ$147
includes taxes & fees
22 Aug - 23 Aug

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

A room with a sofa, a coffee table, and a view of the ocean through large glass doors.

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

A neatly made bed with white linens and a heart-shaped towel arrangement.

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

A hotel room with two beds, a TV mounted on the wall, a small table with a coffee maker, and a storage unit with shoes.

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

A hotel room with a bed, two bedside lamps, a stone-patterned headboard, and a heart-shaped towel decoration.

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located in Tulum, Cielo Maya Beach Tulum is in the entertainment district and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Soliman Bay and Tulum Beach. Travelling with kids? Consider LabnaHa Ecopark Adventures and Holistika Art Walk. Scuba diving and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tulum travel guide
Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

  • A beach with a wooden staircase leading down to the shore, surrounded by rocks and palm trees.
    Tulum National Park
    14 min walk - 1.2 km
  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    14 min walk - 1.2 km
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    12 min drive - 11.3 km
  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    23 min drive - 20.8 km
  • Cenote Manatí
    2 min walk - 0.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    61 min drive

Restaurants

  • La Cocina Del Pueblo
    10 min drive
  • Chula Vista
    10 min drive
  • Soriana Híper Tulum
    11 min drive
  • Taqueria Honorio
    11 min drive
  • Starbucks
    10 min drive

About this property

Cielo Maya Beach Tulum

  • Upscale family-friendly hotel by the ocean
  • Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. With a private beach, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a Swedish massage, aromatherapy or a facial. The on-site restaurant offers breakfast, brunch, lunch and dinner. Enjoy on-site activities, such as kayaking, snorkelling and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • A round-trip airport shuttle (surcharge), beach towels and a 24-hour front desk
    • A TV in reception, concierge services and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Cielo Maya Beach Tulum have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Down duvets and free cots/infant beds
    • Free toiletries and hairdryers
    • 55-inch Smart TVs with streaming services and premium channels
    • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkelling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Cielo Maya Beach Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on 22 Aug 2026 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cielo Maya Beach Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cielo Maya Beach Tulum?

Self-parking is free at this property.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Cielo Maya Beach Tulum?

Checkout is at noon.

Does Cielo Maya Beach Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.

Where is Cielo Maya Beach Tulum located?

Located in Tulum, this beachfront hotel is in the entertainment district, just steps away from Soliman Bay and Cenote Manatí. Tulum National Park and Jaguar Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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