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"Although I did not take a pet, I did notice a jar of dog treats that made it clear pets were welcome. My room was clean generous, with a view of the lake, and tea, biscuits and cartons of water replenished daily. Breakfast was varied with fun touches, and the staff really were great."

"Very convenient for the airport and NEC"

"Peaceful, clean and staff courteous"

"Lovely stay. Quiet room and well equipped. Lovely view over the lake. Check in staff were lovely and the spa team helpful - it was busy in the pool so make sure to book a slot by calling the reception to avoid disappointment! Excellent "

"Clean rooms. Need to be careful with stepping into the shower room. Can be a trip hazard if your going to the loo at night and forget the step. "

"Room was clean and functional. Bar area was small but ok as wasn’t too busy. Too many emails and texts for check in and door code wasn’t received so still had to wait at reception to get that. We were going to use the pool but at £12 per person it was not worth it - there should at least be a concession rate for hotel guests. A functional stay but couldn’t consider it a good one. "

"Loved my stay, room was really comfy, the sports bar was awesome, staff were really helpful and friendly, especially with all the refurbishment work going on. Would definitely stay there again if in Birmingham "

"Staff were friendly and helpful. Internet connection was very good and did not drop out. The food from the bar menu was of a good standard. "

"Clean and staff friendly"