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"Room clean and bed comfortable. Good sleep. Housekeeping staff were very helpful. Broadband signal was very weak and useless. No excuse in 2025 free or not. Not very happy in having to show ID when checking in as a British Citizen. Hotel stated it was enforced by West Midland Police. Only found out when carrying out on line checking. No info on Expedia wgen booked.. "

"Just a nice vibe in the place, really liked the decor."

"Great little hotel with parking and conveniently situated just outside of town."

"Lovely staff, comfy beds, friendly atmosphere."

"The property is in an excellent position as it's only a short walk to the shopping centre, bars & restaurants. It has a multistorey carpark with an entrance close to the hotel entrance. The hotel is very well presented in the bar & reception areas. The breakfast area was excellent with very good service from the staff. The twin room we had was a good size & very clean. The room & bathroom are getting close to needing refurbishment but are perfectly funtional if you are not looking for extra luxuries like toiletries etc. I would stay here again as it is perfectly placed for a visit to the Skydome to watch my team play ice hockey."

"Lovely room, very comfortable, clean and quiet. "

"It was an amazing experience we liked everything "

"Great welcome at reception. Accessible room allocated as requested. In my opinion, there is a design flaw in the bathroom, as the 'accessible' toilet is positioned too low to be accessible and is too close to the hand basin. The shower was more of a trickle than a shower, albeit hot, and I've had worse showers, so it's not worth complaining about, just an observation. We ate at the restaurant in the evening - a very pleasant experience with attentive staff. Sadly, the same could not be said about breakfast. A few staff members mingling about, not offering hot beverages. You had to 'flag them down' and wait for hot drinks. I noted several tables waiting, and it wasn't overly busy. Tables weren't wiped down in between customers, cutlery was just rearranged, and the idea of a large jug of milk left on tables for subsequent customers is just not nice and possibly unhygienic. The English breakfast food was hot except for the scrambled egg, which was supplied in such vast quantities that it inevitably became cold quickly. All in all such a shame after a very positive experience the evening before."

"Was over for a wedding at nearby Dodford. Well located and more budget friendly. Despite this, amenities are great. Good pool and gym in separate building, nice lounge. Drinks on the expensive side, but food fair for the standard. Main reason for very favourable review was the staff, who were accommodating, friendly and wanting to please. Would return if in the area"