Apartments in Willoughby

"Clean & perfect for a Christmas party night "

"Top location and rare experience to stay into an old building like that "

"Food was nice and fresh could do with a bit more choice in hot food selection. Service was not good always having to ask for them to top up coffee as they are meant to come top it up and they never come and asked if you wanted more coffee so that was a shame. Stud waiting for them to show us to a table a guy at the table had to say you have people wanting to be seated so not good there. But the rooms are ok could be better if it had charging plugs next to the bed as there wasn't any. Maybe think twice about this hotel next time. And having to pay for £8 a day for parking as well not good. "

"Warm welcome at reception. Nothing was too much trouble. Room was clean as was the bathroom. As it was Christmas, they left a box of Quality Street in the room for us. Nice touch. Buffet breakfast was good. Value for money."

"Excellent "

"Nice apart from issue with breakfast "

"Room was modern, very quiet location, breakfast was good value. Good quality food. The only negative was a luke warm shower in the morning."

"The hotel is well placed in the town centre with a car park right next door, priced at £8 for 24 hours, very reasonable. Park on the lower floor for direct access to the hotel. We were extremely pleased with the spaciousness of the room. The bed was comfortable and the TV huge for a hotel room. The bathroom too was large. There was plentiful tea, coffee and milk. The breakfast was well varied, well-maintained and all was clean. Improvements that I would suggest. Please provide a hand towel as well as bath towels. Please provide two spare pillows, not just one. Lighting in the room is not really sufficient for things like styling hair. A light above the mirror would really help. Things out of the hotel's control, the person in the neighbouring room trying the connecting door- a bit disconcerting. People returning at 4am speaking at the top of their voices, very inconsiderate."

"Staff were excellent. Friendly, efficient, attentive. Lovely food too. "