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"Property is dated, but is having some renovation work done. Still Quite a few shabby areas. We picked this hotel for it's advertised amenities, but found the Tennis and golf putting green not available, plus no secure bike lockup, had to leave locked to car. Poor visability on Security camera overlooking car and had to move it to more secure location."

"Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again. "

"Really lovely staff, incredible rooms with so much space. It's right in the centre but has a car park next to it too. Can't fault it really."

"Yes"

"Room was clean but small.windows rattled all night (had to put paper wedges in to try help.curtain was hanging of the rail . Great location but ive stayed in better in Carlisle that have been cheaper .also the carpark is tiny..my husband is disabled and had to park 400 yards away on both night's "

"The beds were clean. Bathroom could do with an upgrade. Bath panel not secured. Stains on carpet. However, good value for cost."

"Yes"

"Always clean and the staff are great "

"Fabulous, beautifully decorated bedroom with nice toiletries and refreshments tray. Breakfast was amazing, local ingredients (quality), tasty fruit salad, freshly squeezed orange juice and a surprise Easter egg on Easter Sunday. They think of lovely touches like complimentary cake in the afternoon. Have stayed in lots of places in Keswick but this place is the best. Definitely returning next year. Also staff are so friendly and nothing is too much trouble. They make you feel special "