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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Business travelers value the conference facilities at this historic Carlisle hotel, while leisure guests explore the nearby cathedral and unwind at the bar.

Choose dates to view prices

Carlisle Station Hotel, Sure Hotel Collection by BW is near Carlisle Cathedral and The Sands Centre. Guests enjoy WiFi in public areas and relax at the hotel bar after sightseeing. Helpful staff assists with luggage storage, and business travelers use the conference space.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is NZ$107
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Carlisle, Carlisle Station Hotel, Sure Hotel Collection by BW is near a train station. Carlisle Castle and Hadrian's Wall are notable landmarks and The Sands Centre is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Brunton Park or Eden Rock. Visit our Carlisle travel guide
Map
Court Square, Carlisle, England, CA1 1QY

What's nearby

  • Lovely garden
    Bitts Park
    11 min walk - 0.9 km
  • Carlisle Castle.
    Carlisle Castle
    12 min walk - 1.1 km
  • Carlisle Cathedral
    8 min walk - 0.7 km
  • The Sands Centre
    12 min walk - 1.1 km
  • Brunton Park
    17 min walk - 1.5 km

Getting around

  • Carlisle Station
    1 min walk
  • Newcastle (NCL-Newcastle Intl.)
    79 min drive

Restaurants

  • The Thin White Duke
    3 min walk
  • The William Rufus
    1 min walk
  • Woodrow Wilson
    2 min walk
  • The Griffin
    1 min walk
  • Casa Romana
    2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Hotel near Carlisle Cathedral
Located close to AMF Bowling and The Sands Centre, Carlisle Station Hotel, Sure Hotel Collection by BW provides a bar, conference space and a restaurant. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, meeting rooms and a front desk safe
  • A 24-hour front desk, luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 70 rooms include amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and shower/bath combinations
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in REST – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is Carlisle Station Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 15 Mar 2026 start from NZ$107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Carlisle Station Hotel, Sure Hotel Collection by BW?

Self-parking is available for GBP 12 per day. Limited spots are available.

What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Carlisle Station Hotel, Sure Hotel Collection by BW located?

Situated in Carlisle, this hotel is within a 15-minute walk of Carlisle Cathedral, AMF Bowling and The Sands Centre. Carlisle Castle and Brunton Park are also within 1 mi (2 km). Carlisle Station and Carlisle Railway Station (CXX) are within a 2-minute walk.

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Reviews

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

7.6

Good

7.6

Cleanliness

8.0

Location

8.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 302 out of 1005 reviews
Rating 8 - Good. 355 out of 1005 reviews
Rating 6 - Okay. 173 out of 1005 reviews
Rating 4 - Poor. 103 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

Reviews

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff, room very clean and comfortable, good nights sleep
Stayed 1 night in Jan 2026

8/10 Good

Danny

Liked: Cleanliness
Exactly what I expected for the price paid. Friendly staff and comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

nicola

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good about hotel maybe the only thing was our heating didnt work in room but we did have a heater that plugs in socket so that kept the room cosy, it was central to all shops and bars, staff lovely. Will be back to visit again xx
Stayed 2 nights in Dec 2025

8/10 Good

Clare

Liked: Cleanliness, amenities
Everything was clean and comfortable. Entrance hall/reception is really lovely. The room and corridors are a little tired looking. I expected to hear alot of noise as next door to railway station but was lovely and quiet
Stayed 1 night in Dec 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, room comfort
The staff were nice, great location. Room was a bit bare and showing it's age
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always friendly and helpful. They remembered me from a previous visit. Rooms are clean, well presented and accessible (lift). Hotel is right outside the station, and a short distance from the centre of town. Breakfast offers continental or full English (best bacon ever). Loved playing solitaire in the bar - small selection of games/packs of cards available. Lovely place to stay. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a fantastic location for the city and train station. Staff were friendly and very helpful. The ladies on reception made a real difference by leaving my boy sweets whilst we were out due to him missing out on trick or treating. Will definitely be back again
Stayed 3 nights in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff; very welcoming at check in and were helpful when we asked to leave our cases/bags after check out. The room was clean (3rd floor) and had everything we needed. The bathroom was a tad dated but obviously due to the age of the hotel. We stayed mid week so no problems with noise etc. The hotel is ideally sited within 2 min walk from the station. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and tidy room in an excellent location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was travelling by train the location is perfect. Staff very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large rooms
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central location for the station and town. Friendly staff in well presented hotel
Stayed 1 night in Apr 2025

8/10 Good

martin

Liked: Amenities
Lovely hotel very handy for train stations plenty eating places around here shops not to far away also
Stayed 2 nights in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

Traditional Hotel

Traditional old hotel, very clean and excellent staff. Room was large and comfy bed, breakfast nice choice and plentiful food. Only complaint was that we stayed at weekend and noisy outside until small hours from people gathering at taxi rank nearby hotel entrance.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and a comfy bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baggage room to drop off luggage when I arrived from rail station before check-in time was very handy. Staff helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great staff, lovely breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Gamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very enjoyable stay.

Friendly welcome, Very clean and comfortable room,excellent location.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, will go there again

The hotel is in a great location, near rail and bus stations. The room was spacious and had hairdryer, iron, ironing board, fan etc. The toiletries provided were lovely. The breakfast was excellent. The staff were friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Friendly, efficient staff. Would definitely stay again
Stayed 2 nights in May 2025

10/10 Excellent

GARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay, good location
Stayed 1 night in Feb 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent for us due to traveling by train, as it was right outside the station. The two ladies at the front desk were amazing and had a good sense of humour. Our room looked out to an amazing view of the Citadel. The beds were really comfortable and big for twins. The breakfast was great.Walking distance to shopping was convenient. I just wish we would have booked extra nights here. The only downside was the bathroom, as it was in need of some repair.
Stayed 1 night in Sep 2025