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"Room was clean but small.windows rattled all night (had to put paper wedges in to try help.curtain was hanging of the rail . Great location but ive stayed in better in Carlisle that have been cheaper .also the carpark is tiny..my husband is disabled and had to park 400 yards away on both night's "

"The beds were clean. Bathroom could do with an upgrade. Bath panel not secured. Stains on carpet. However, good value for cost."

"Always clean and the staff are great "

"Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues."

"Room clean and warm with clean towels and very comfortable bed, just needs a coat of paint to brighten it up, staff were excellent and breakfast very good, never had a car so parking not applicable , to be honest I would stay again but they really need the painters in"

"It's in a remote location which is nice if you want to get away from it all. Good value. The sat navigation took us down a very potholed road but the road on the other side was in better condition so just something to be aware of. Characterful hotel, particularly the foyer. The breakfast was ok, very filling. Service was a bit chaotic with no plates when we arrived so had to wait. Rooms were nice and clean. Staff were welcoming. The games room has seen better days. "

"Just two nights at this perfectly located hotel with mature lovely gardens and country house features. Very convenient for Ullswater lake and walks. The staff were very helpful and attentive. We could not fault the reception, bar and dinning room team, they were great. The room we had was spacious and clean, with decoration and furniture in keeping with an old country house. The breakfasts and evening dinners were well presented and of high quality. Although we are retired, we could see the hotel as an excellent wedding venue. Overall, great value and we appreciated the unique and wonderful setting. "

"Large, airy room. All very clean. Friendly and professional staff. Highlight was the buffet breakfast. "

"Breakfast felt rushed (all items brought to the table at the same time). Staff were pleasant. Furniture and decor in the room looking a little tired. Beautiful surrounding area. Castle and grounds are lovely, quiet and relaxing."