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Aparthotel

Somerset West Point Hanoi

4.0 star property
Family-friendly aparthotel with 2 restaurants and free local area shuttle

Photo gallery for Somerset West Point Hanoi

Reception
Rooftop terrace
Deluxe Apartment, 1 Bedroom | In-room dining
Exterior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Dryer
The current price is NZ$148
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room dining

Deluxe Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
Clothes dryer
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Fridge, microwave, stovetop, electric kettle

Executive Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room dining

Premier Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 180 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds
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About the area

Map
No.2 Tay Ho Road, Hanoi

What's nearby

  • West Lake - 8 min walk - 0.7 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.7 km
  • Dong Xuan Market - 4 min drive - 4.1 km
  • Hanoi Old Town Night Market - 5 min drive - 4.9 km
  • Hoan Kiem Lake - 5 min drive - 5.2 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Yutaka - ‬3 min walk
  • ‪Al Sultan - ‬2 min walk
  • ‪Spicy Pho Bay - ‬1 min walk
  • ‪Nho’ 162 - ‬1 min walk

About this property

Somerset West Point Hanoi

Family-friendly aparthotel with 2 restaurants and free local area shuttle
Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and an electric kettle, and other amenities include room service and a separate bath and shower.
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

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  • Parking included
9.4 out of 10, Exceptional, 147 reviews
The price is NZ$150
includes taxes & fees
12 Aug - 13 Aug
Oakwood Residence Hanoi

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 283,500 for adults and VND 141,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Rollaway/extra bed: VND 737,100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: VND 567,000 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Free children's club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 25 floors
  • 284 units
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Recycling
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 567000 per pet, per night
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 737100 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 283500 for adults and from VND 141750 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 6 AM to 10 PM

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Frequently asked questions

Does Somerset West Point Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Somerset West Point Hanoi?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Somerset West Point Hanoi on 16 Aug 2025 start from NZ$148.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Somerset West Point Hanoi pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 567000 per pet, per night.

How much is parking at Somerset West Point Hanoi?

Self-parking is free at this property.

What time is check-in at Somerset West Point Hanoi?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Somerset West Point Hanoi?

Checkout is at noon.

Does Somerset West Point Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 924000 per vehicle applies.

Where is Somerset West Point Hanoi located?

This family-friendly Hanoi aparthotel is located in the entertainment district, within 3 mi (5 km) of West Lake, Dong Xuan Market and Ho Chi Minh Mausoleum. Hanoi Old Town Night Market and Quan Chuong Gate are also within 3 mi (5 km).

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Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 156 out of 217 reviews
Rating 8 - Good. 49 out of 217 reviews
Rating 6 - Okay. 8 out of 217 reviews
Rating 4 - Poor. 2 out of 217 reviews
Rating 2 - Terrible. 2 out of 217 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Apartment was very good for the price.
Stayed 11 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort, communication

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024

10/10 Excellent

MING FENG

Liked: Cleanliness, room comfort, communication

nice hotel to stay

great hotel, great service
Stayed 2 nights in Dec 2023

10/10 Excellent

LEE

Liked: Cleanliness, room comfort, communication

Good for business trips

Excellent stay. Very clean, kind, and decent breakfast.
Stayed 14 nights in Jan 2024

8/10 Good

Akiko

Liked: Cleanliness, amenities, communication
The noodles for breakfast are tasty!
Stayed 1 night in Jun 2024

10/10 Excellent

Takuya

Liked: Amenities, property conditions & facilities
Facilities are clean and new, nice to stay long.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Trung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023

10/10 Excellent

WingYan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024

8/10 Good

Hyoki

Liked: Cleanliness, room comfort, communication

Good

Not bad not exceleent. But we will use again if we visit again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort, communication

Great value for money hotel in Hanoi

I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Stayed 1 night in Dec 2023

8/10 Good

Andrea

Liked: Cleanliness, room comfort, communication

Great place were to stay

Quite new structure in West lake area with confortable and silent room. I stay in a deluxe apartment fully equipped with all comfort and high quality appliances. Aside for a little misunderstanding the hotel provide me a great service and I have to thanks all the staff for their kindness and professionality. Recommended
Stayed 3 nights in Jun 2023

10/10 Excellent

traci

Liked: Cleanliness, amenities, property conditions & facilities, communication
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
Stayed 3 nights in Mar 2025

10/10 Excellent

Siu Yeung

Liked: Cleanliness, room comfort, communication

Large and nice apartment

Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Stayed 2 nights in Dec 2023

8/10 Good

JAEHO

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Apr 2025

8/10 Good

Tin Man

Liked: Cleanliness, communication
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

SANGKYEONG

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, room comfort, communication

Good hotel, Good location

We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
Stayed 3 nights in Mar 2025