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Golden Silk Boutique Hotel

4 out of 5

Photo gallery

Featured image
Balcony
Terrace/patio
View from Room
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

4.2 out of 5 Very good
534 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Spa
Restaurant
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

109-111 Hang Gai Street, Hoan Kiem District, Hanoi

Explore the area

Popular LocationSt. Joseph's Cathedral4 min walk
Popular LocationThang Long Water Puppet Theatre6 min walk
Popular LocationNgoc Son Temple8 min walk
AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

  • Luxury Room

    Photos of Luxury Room

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsLuxury Room

  • Luxury Suite

    Photos of Luxury Suite

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    More detailsLuxury Suite

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsDeluxe Room

  • Luxury Suite, Terrace, City View

    Photos of Luxury Suite, Terrace, City View

    Room amenities

    • 59 sq m
    • City view
    • Sleeps 4
    More detailsLuxury Suite, Terrace, City View

  • Presidential Suite

    Photos of Presidential Suite

    Room amenities

    • 110 sq m
    • City view
    • Sleeps 4
    More detailsPresidential Suite

  • Studio Suite

    Photos of Studio Suite

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsStudio Suite

About this area

Hanoi

Located in Hoan Kiem neighbourhood, Golden Silk Boutique Hotel is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Hanoi Old City Gate. Train Street and Ho Tay Water Park are also worth visiting.
Visit our Hanoi travel guide
Map
View map
Popular Location

What's nearby

  • St. Joseph's Cathedral - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Ngoc Son Temple - 8 min walk
  • Hanoi Old City Gate - 12 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Oriental Restaurant — 1 min walk
  • Fagioli Coffee - 3 min walk
  • L'amore - 3 min walk
  • The Note Coffee - 3 min walk
  • Buon Dua Le Cafe - 4 min walk

About this property

Golden Silk Boutique Hotel

Boutique hotel connected to the convention centre in Hoan Kiem, walk to Hoan Kiem Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and 24-hour room service. All 55 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LCD TVs.
Golden Silk Boutique Hotel offers 55 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Silk Spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: VND 235000 per day
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Access to nearby health club

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (1076 square feet)

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 6 children stay free when using existing bedding
Rollaway/extra beds are available for VND 545000.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 517500 per vehicle (one way)
  • Self-parking fee: VND 235000 per day
  • Rollaway bed fee: VND 545000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
No pets and no service animals are allowed at this property

Property is also known as

Golden Silk Boutique
Golden Silk Boutique Hanoi
Golden Silk Boutique Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Hotel
Silk Boutique
Silk Boutique Hotel
Silk Hotel
Golden Silk Hotel Hanoi
Golden Silk Boutique Hotel Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Boutique Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Golden Silk Boutique Hotel and receive a full refund?
Yes, Golden Silk Boutique Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Golden Silk Boutique Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Golden Silk Boutique Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Golden Silk Boutique Hotel?
Self-parking is available for VND 235000 per day.
What time is check-in at Golden Silk Boutique Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Golden Silk Boutique Hotel?
Checkout is at noon.
Does Golden Silk Boutique Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 517500 per vehicle applies.
Where is Golden Silk Boutique Hotel located?
Located in Hoan Kiem, this spa hotel is within a 5-minute walk of St. Joseph's Cathedral and Hoan Kiem Lake. Thang Long Water Puppet Theatre and Ngoc Son Temple are also within 10 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 17 minutes.
4.2
Very good
5 - Excellent
222
4 - Good
226
3 - Okay
62
2 - Poor
20
1 - Terrible
4

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town Hanoi. Walk out the door and leave the tranquil peace of the hotel for the chaos of busy Hanoi. We stayed 3 times over a 3 week holiday as we went out to other areas. The last time we upgraded to a street view room with balcony and loved that. Don't really like an inside room. Staff and service was excellent. Food was good.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Staff & service
In Hanoi
Very good service Very good breakfast Very good location
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 5th time staying there. It is a great location with friendly and helpful staff.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is super nice. We’re on a busy road so it is a little unnerving to cross it, when we ordered a taxi the staff helped us cross the road to get to it.
Stayed 1 night in Jan 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
We stayed for three nights in two rooms (2 nights - 1 night cruise Ha Long Bay - 1 night). Our first stay was fine - the hotel is a little dated but clean and tidy. The reception on the TV is bad but that didn’t really bother us. On our second stay, we arrived at reception at 5pm to be told there was a problem with one of our rooms and the hotel only had the presidential suite available for us. As we were three guests, we had booked a standard room and a luxury suite with twin beds. We were offered the Presidential suite and agreed to take a look at it - we went up and saw that two fold out beds had been placed into the room. As we were tired from our drive back from Ha Long Bay, we begrudgingly accepted. We enquires about a refund for one of our rooms, but we’re told that we were not getting a refund as the Presidential suite is bigger - totally missing the point of the fact that we had booked two rooms in order to have some privacy. The Presidential suite is certainly not suitable for presidents. The AC is very loud and unresponsive - the room was freezing cold regardless of the temperature set. The fold out beds were uncomfortable and of a much lower standard than the other hotel beds. The shower only had one setting - scalding hot. And in the main living area, there were some LED lights that could not be switched off, making it very difficult to get to sleep.
Stayed 2 nights in Oct 2019

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