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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

5.0 star property
Travelers find rejuvenation at this peaceful hotel where spa treatments complement stunning sunset views over Hanoi's historic lake

Choose dates to view prices

San Grand Hotel, near Hanoi's Hoan Kiem Lake and O Quan Chuong gate, offers The Huc Spa treatments and dining at Sunset Lake View restaurant. Relax on the terrace and bar, with free in-room WiFi. The staff is praised for their attentive service.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$165
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Dbl or Twin

Junior Dbl or Twin

Junior Dbl or Twin

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Balcony Room

Minibar, in-room safe, desk, laptop workspace

Executive Balcony Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lucien Signature

Minibar, in-room safe, desk, laptop workspace

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite Connecting Room

Minibar, in-room safe, desk, laptop workspace

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)
  • Lake view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Lucien Privilege

Minibar, in-room safe, desk, laptop workspace

Lucien Privilege

  • Sleeps 2
  • 1 King Bed

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About the area

Located in Old Quarter, a neighbourhood in Hanoi, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is near a train station and on a river. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Quan Chuong Gate and Temple of Literature. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi

What's nearby

  • Hoan Kiem Lake
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    2 min walk - 0.2 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    2 min walk - 0.2 km
  • Dong Xuan Market
    Dong Xuan Market
    7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station
    14 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Restaurants

  • Peachy Craft Beer & Coffee
    1 min walk
  • Phở Trộn Hàng Bè
    1 min walk
  • Ốc Vi Sài Gòn
    1 min walk
  • Ốc Nóng Nguyễn Hữu Huân
    1 min walk
  • Miến Trộn Mực Cua
    1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Luxury hotel near Thang Long Water Puppet Theatre
Located close to Hoan Kiem Lake and Quan Chuong Gate, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a facial, a massage or a body treatment at The Huc Spa, the on-site spa. The on-site vegetarian cuisine restaurant, Sunset Lake View, offers lunch and dinner. In addition to a 24-hour gym and a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A porter/bellboy, coworking spaces and a front desk safe
  • A banquet hall, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the bar, breakfast and helpful staff
Room features
All 50 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • 43-inch LCD TVs with cable channels
  • Wardrobes/cupboards, children's dinnerware and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 270,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 270000 for adults and from VND 200000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The seasonal pool will be open from January to December

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP on 31 Mar 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP pet-friendly?

No, pets are not allowed at this property.

What time is check-in at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Check-in start time: 2:00 PM; check-in end time: anytime. A 0% fee applies for early check-in (subject to availability).

What time is check-out at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Checkout is at noon.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 528000 per vehicle applies.

Where is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

9.6

Exceptional

9.4

Cleanliness

9.4

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 338 out of 423 reviews
Rating 8 - Good. 61 out of 423 reviews
Rating 6 - Okay. 19 out of 423 reviews
Rating 4 - Poor. 4 out of 423 reviews
Rating 2 - Terrible. 1 out of 423 reviews

Reviews

Verified

10/10 Excellent

Dov

Liked: Cleanliness
Our room was very clean and comfortable. The staff were very helpful, friendly and charming. They went out of their way to help us with any information needed. I also recommend the restaurant on the top floor for great food and beautiful view of the city. We truly enjoyed our stay in Lucien hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Amenities, property conditions & facilities
Good service great roof top views, really good location
Stayed 4 nights in Nov 2025
Verified

8/10 Good

JIEUN

Liked: Staff & service, amenities
Very warm and kind staffs make my trip comfortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay, very friendly and helpful, highly recommend
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, amenities
Very good location and rooftop bar
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and the staff are amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andree

Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay and highly recommend this hotel. The location was perfect. The breakfast was delicious. All the staff were so helpful at the time. Many thanks to Geoffrey (general manager), Anna on reception and Bin and the other bell boys. We were very well looked after.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Lucien Hanoi Lakeside was good as it was close to the lake but also close to many shops and eating spots. Even more important, the staff at the Lucien Hanoi Lakeside were terrific. Grace the sales manager, and Anna at the front desk were both very helpful and gracious. The daily breakfast was very good, offering such a good variety of options with lots of vegetarian options was great. And their staff, especially Hueng, was terrific. We had a really nice stay at the hotel and would return again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nayda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff & service Only issue was noise due to construction
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities
Clean, very comfortable beds!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good amenities, excellent staff. I found the property nice and was very comfortable with all aspects of my stay. The staff was incredible and extremely helpful and friendly. I would stay here again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
A very lovely hotel with a large rooftop jacuzzi, bar, and comfortable seating to take in a sunset and watch the city come alive with lights. The hotel’s restaurant affords diners with a glassed-in city view as well. The varied menu is well thought out and the complementary breakfast is varied and fresh. It would be an understatement to say the hotel personnel go above and beyond to make travellers happy. (The staff gathering for a group send off as we left was truly touching.) The hotel is a rare find anywhere and offers a refined and relaxing venue to seek refuge from Hanoi’s lively street life. Highly, highly recommended.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keng Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The service from the staff were great.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gailand

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to stay while in Hanoi. It’s located at the heart of the Old Quarter, with a rooftop bar overlooking the lake, and a jacuzzi. The best think about this place is their amazing service. Anna was so helpful to me suggesting cafes to visit and where to find the best Pho. All of the people who work at this hotel are so kind. This is a place I go back to over and over again!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lake view at the hotel Resturant and roof top bar. Very convenient location . Excellent staff service 👍👍👍
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maxwell

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel are the best I have ever come across. They are truly proud of their hotel and do everything they can to ensure you have the best experience possible - and all without the expectation of a tip. Truly exceptional. The location is right in the heart of old town so most everything is walkable. Grace organized tickets for us to the New Year’s Eve celebration on the rooftop, and we had an incredible view of the fireworks. We are highly recommend the hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service, staff and food quality was amazing. The hotel was spotless throughout. Nothing was too much bother and all in a very central location. Would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Manuel

Liked: Amenities, property conditions & facilities
Great location superb customer service
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely with such attentive staff. The view at the top is amazing!!! The rooms are normal size for Vietnam. But would stay here again
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent hotel and very friendly customer service…thank you :)
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Torahiko

Liked: Cleanliness, staff & service, property conditions & facilities
View from the restaurant was excellent.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. The staff were very friendly and helpful. Recommended.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

MASAAKI

Liked: Staff & service, amenities, property conditions & facilities
Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Stayed 2 nights in Jun 2025