Historic Hotels & Resorts in Hammersmith and Fulham from NZ$355

"Where to start? Arrived at the hotel only to be told (like others) that I'd be staying at The Pearl down the road. Turned up and the staff seemed to be helpful and in good spirits. It was all down hill from here. - There is no lift and there are four floors. - The room is cramped. - The sheets are stained. - There was mould growing on the roof. - There was noise from the corridors all hours of the day - hotel is possibly being used as residential too. - Paint flaking off various places. Amenities? Do not expect... - Wifi. - Bedside reading lights. - Breakfast. - Shower gel. - Decent milk not UHT pods. All in all, you would be better off staying at a Premier Inn as it isn't that much more. Also - DO NOT USE EXPEDIA! They will not help and do not do much to resolve the situation after promising to no longer trade with the hotel in the future. "

"Nice hotel in good location. On both check in and check out there were staff available but didn’t acknowledge me until their colleague took over"

"Room and Hotel were clean, great location close to restaurants and Hammersmith is only 10 minute walk. Staff were helpful and friendly."

"Nice hotel well presented, strange shape room and bed as we were in the attic. Would be nice to have a more varied choice of tea and coffee. But everything we needed was available. A bottle of water would have been appreciated as London water is not the nicest or coolest…"

"The staff was professional, welcoming, and friendly. The spa was fantastic with a great pool, the exercise facility was well equipped, and it was included in the price of the room. We enjoyed the daily breakfast buffet and happy hour in the bar and restaurant. The room was beautiful, clean, and spacious. We had an extraordinary visit and look forward to our return. Based on our experience, we would highly recommend!"

"Great location for what we needed it for, easy (late) check in, easy check out and looked after our luggage while we had a wander round London. Overall very good service."

"Reception was difficult to find as sign outside pointed towards lifts where only one worked and was very busy/slow. Room was nice but was felt thin so heard lots of noise especially early hours of morning. "

"We didn’t have breakfast at the hotel"

"The dirtiest hotel I have ever stayed in, highly recommend to avoid."