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"We had a great trip to London and felt super happy about our stay at Park Plaza Waterloo. Everyone was helpful and kind. The property was clean and welcoming. The rooms were small, and we had a broken A/C in our first room (during the heat wave this year in London). But their superstar employee Heather was attentive and lovely, and soon all was made right. We LOVED being across the street from the Underground (Tube) station and we took it all over the city. The hotel bar was under construction during our stay, and the restaurant was somewhat impacted so we only ate there once. But there are also plenty of other near-by restaurants in walking distance. I would happily recommend Park Plaza Waterloo and return again. Hopefully someday will have the chance. And we just LOVED London!"

"Hotel is in walkable distance to London eye and Big Ben, parliament square and Westminster Abbey. Rooms are clean and staff are friendly. "

"Excellent pristine hotel right next to Hyde Park and Kensington Palace. Room was immaculate and spacious. Everything was perfect"

"Excellent service and convenient location. Very nice rooms . "

"Great location, quick walk to the underground, Westminster Abbey, St. Jame's Park and Buckingham Palace. Very tiny room but we didn't stay in the room, only to sleep."

"Fantastic location and great staff. Wonderful facilities "

"Great location, great hotel, great staff!"

"Great area"

"We chose to go to London before going on to Italy for a tour. We wanted a central hotel to walk and do alot in 24 hours"