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"The room was very comfortable, friendly staff"

"Lovely stay, great access to the Toon. A lovely weekend away."

"Gorgeous quirky hotel! We all loved its uniqueness! Staff were all really helpful courteous and above all friendly. Wo derful breakfast and food in the Library Bar was excellent."

"Everything was excellent except the breakfast which was mediocre with appalling coffee. Very good pizza restaurant. "

"Faultless really. Great staff, nice room."

"Room was very clean and the staff were really nice "

"Lovely, spacious room with river view. Great service and helpful staff. Good quality dinner and excellent disabled parking. We’ve been 3 times and will come again. "

"I had a fantastic stay at the Greys Hotel! The staff were friendly and helpful and my room was exceptional! I had a great comfortable sleep! Could not fault my stay and will definitely return as well as recommend to family and friends! "

"Very pleasant stay! Easy, free parking directed by a concierge Easy check in, arrived early and our room was ready for us. Room was spotless and very well maintained, had everything we needed and a lovely view of the castle. All staff very pleasant and helpful when needed including the bar staff in the Redwood bar which was a lovely peaceful experience with a a great selection of whisky to just relax at the end of the night. Convenient location, just a short walk from the main part of the city. The Vermont will now be my go to hotel for Newcastle "