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Hotel Bannatyne Durham

3.0 star property
Hotel in Durham with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Aerial view
Premium Double or Twin Room
Body treatments, hot stone massages, Swedish massages, body wraps
Restaurant
Hotel Bannatyne Durham offers a perfect setting for rejuvenation. Travelers book body treatments or massages at the onsite spa, take refreshing dips in the indoor pool, and stay connected with WiFi. The property also features racquetball and squash courts for active visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(37 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the area

Map
Eden Terrace, Durham, England, DH1 2HJ

What's nearby

  • Gala Theatre Durham - 3 min drive - 3.2 km
  • Durham Castle - 3 min drive - 3.6 km
  • Durham Cathedral - 3 min drive - 3.9 km
  • Durham University - 4 min drive - 4.2 km
  • Adventure Valley - 10 min drive - 3.9 km

Getting around

  • Durham Station - 4 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Belmont Tandoori - ‬12 min walk
  • ‪Bell's Fish & Chips - ‬12 min walk
  • ‪The Queens Head Hotel - ‬19 min walk
  • ‪The Shoes - ‬17 min walk

About this property

Hotel Bannatyne Durham

Hotel near Durham University
Take advantage of a playground, a hair salon and a bar at Hotel Bannatyne Durham. Indulge in a body scrub, a facial and a hot stone massage at the on-site spa. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Massage treatment rooms, smoke-free property and luggage storage
  • A 24-hour front desk and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 50 rooms have amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with hairdryers
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

Does Hotel Bannatyne Durham have a pool?

Yes, this property has an indoor pool.

Is Hotel Bannatyne Durham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bannatyne Durham?

Self-parking is free at this property.

What time is check-in at Hotel Bannatyne Durham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Bannatyne Durham?

Checkout is at 11 AM.

Where is Hotel Bannatyne Durham located?

Situated in Durham, this spa hotel is within 2 miles (3 km) of Gala Theatre Durham, St. Nicholas Church and Durham Indoor Market. Durham World Heritage Site Visitor Centre and Palace Green are also within 3 miles (5 km).

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Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 353 out of 950 reviews
Rating 8 - Good. 333 out of 950 reviews
Rating 6 - Okay. 178 out of 950 reviews
Rating 4 - Poor. 57 out of 950 reviews
Rating 2 - Terrible. 29 out of 950 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.
Stayed 2 nights in Sep 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Staff were very welcoming and also helpful over the phone.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room with everything that we needed
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Not too far from the city centre. Friendly staff, decent room, clean, absolutely fine for a budget hotel.
Stayed 1 night in Jun 2025

6/10 Okay

scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Pretty basic
Stayed 1 night in Jul 2025

8/10 Good

Abubaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in
Stayed 1 night in Feb 2025

4/10 Poor

Neil

Disliked: Cleanliness
Vomit stains on the carpets. Hadn't been cleaned up properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The hotel was clean and in a quiet location.
Stayed 1 night in Apr 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience

Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel
Stayed 2 nights in May 2025

6/10 Okay

TIMOTHY

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not really what I’d call a spa hotel. All the facilities are on the far side of a large carpark. You can’t even pay just to use the swimming pool, you have to pay the full spa fee. The staff are friendly enough but the building and rooms are pretty charmless.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay, clean, good size room , great for a one night stay.
Stayed 1 night in Mar 2025

4/10 Poor

Alane Vicki

Liked: Staff & service
Hotel sited in a retail park. Premium room at back very dark & cold, grey walls, no colour, curtains permanently closed, very depressing. Bathroom excessively hot, no thermostat on heated towel rail. Food options poor, dining room in another building. Poor value for money. Wouldn’t stay at a Bannatyne’s again. Disappointing for my partner’s birthday weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
A very comfortable, clean, and quiet room.Staff brilliant. Plenty of car parking. Our only suggestion would be to review the breakfast arrangements - for example - a buffet breakfast in the hotel rather than the current system at the adjacent spa.
Stayed 4 nights in May 2025

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist very friendly and helpful. Local buses regular and easy to use. Powerful shower.
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic stay

Simple overnight stay. Clean room. Breakfast is quite limited but fine. EV charging was excellent
Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible and conveniently located for the purpose of the trip. The staff were very helpful and friendly. The only issue I encountered was the bin men came to collect the industrial bins at 04.00 am. This was very noisy and woke me up. I spoke to management regarding the matter who did email the procurement team however I was told this could not be changed and they had no control over what time the bin men came. I find this poor control of contractors where the main purpose of the hotel is to provide a peaceful nights sleep.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Basic

Very standard accommodation. Food in other building.
Stayed 4 nights in Apr 2025

10/10 Excellent

IAN

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Staff & service
staff were very friendly and welcoming
Stayed 2 nights in Feb 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast in the health club was decent. No frills but basics done well.
Stayed 1 night in Mar 2025

8/10 Good

Tom

Good hotel,just very disappointed in terms of having to pay an additional £15 to use the gym facilities as when I booked it I always use the gym included filter for my bookings,not sure who’s at fault here the hotel or hotels.com,the hotel told me it was because I didn’t book directly with them ☹️☹️☹️
Stayed 1 night in Jun 2025

6/10 Okay

Ian James

Liked: Staff & service
Hotel presentation did not live up to expectations comparing website vs reality, no mention of charges for the gym, until you receive the confirmation email
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff / very welcoming.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not worth the money

Uncomfortable bed, noisy room upstairs when they walked around my light shade was constantly rattling
Stayed 1 night in May 2025