Book a Sunderland Cottage

"Room good. Staff excellent. Breakfast excellent. Bar, reasonable. Expensive and poor beer choice Dinner menu, same every day ☹️"

"The central location is the great selling point but everything else was great too. We had a single night stay where we were comfortable and welcomed. The room was surprisingly quiet considering the location. The room had all the required facilities and we had an excellent breakfast. Fully recommended."

"Room was a bit dusty the mirror, the lamps and the phone. The sink also had hairs in it when we arrived. Apart from that it was good, spacious room comfy bed fresh towels. Staff was great too very helpful and attentive."

"So this was a game of two halves. The Hotel itself is nice and the reception staff are lovely but thats where it ends. The food is terrible. Overpriced and very poor. My wife had the scampi which tasted like potato croquettes. I had fish and chips and I am not joking when I say the fish was rhe size of a fish finger and the chips were cold and greasy. The bar staff just spent all their time giggling in the corner of the bar and could not have been less attentive if they tried. Everything at the Breakfast was undercooked. Avoid. Terrible. "

"Lovely hotel on Newcastle quayside, staff were friendly and welcoming, the room was large and comfortable and we had everything we needed. We'd definitely stay here again."

"Best thing was the amazing staff you have!"

"We always have an amazing stay at the Marriot Gateshead. Everything is so close to where we need to be. Staff are amazing and the grandchildren love swimming in the pool every day. Would highly recommend the hotel for anyone looking to stay "

"Excellent hotel in all aspects. Breakfast buffet has everything you could ask for, all fresh and tasty. "

"Poor attitude from staff to a group of disabled (visually impaired) guests with no reasonable adjustments to check in process. Dogmatic jobsworth staff at reception (though to be fair notably a manager stepped in effectively later and “took ownership” to resolve some issues and find the lost bag). Bag taken by porter to a room unconnected to the group and not found for several hours after a trawl of hotel CCTV. Deposit insisted on in case we used mini bar in the room but fridge broken and empty. Double occupancy couple put in single room and vice versa. Bedroom window propped open by a mug on the window sill (on the fourth floor in a room occupied by blind person) was an accident waiting to kill someone on the pavement outside. Very noisy rooms with obviously no soundproofing. Definitely not a hotel to ever use by any group organiser. "