Family Hotels & Resorts in Downtown Puerto Vallarta from NZ$102

"Had a fantastic time at the newly renovated RIU. Kids club was fantastic, food was awesome, and staff were amazing. Definitely one of the better all inclusive we have been to."

"The cleanest, best maintained resort I have ever been to. The customer service is top notch. We tried other resorts but we keep coming back to paradise village. It has it all. We stayed in the coba building, which was recently completely renovated. They added a new pool and hot tubs at the rear with full service bar and it is absolutely beautiful. We really enjoyed our stay. It was perfect. "

"We stayed here for a week and we were put in an adjoining room. We could hear every conversation in the other room and they weren’t quiet. There were no drawers to put our clothes so we had to keep everything in our opened suitcases on the table. There was 1 cockroach found in the room on the fridge. The room had a great view of the ocean on the 11th floor with a nice balcony to relax on. There were only 3 restaurants to choose from and they usually served the same food. Not a ton of amenities, the bars don’t open until 11-12! The gym had very few machines and some were broken. To my gringo friends: do not eat at the hotdog/hamburger food cart unless you want bathroom issues. Overall we had a relaxing time, but got bored by the 4th or 5th day. "

"Todo bien"

"We had a really great stay and wouldn’t hesitate to recommend this hotel. The location is excellent—just over a very walkable bridge to Zona Romántica, which made it easy to explore while still enjoying a slightly quieter setting. The staff truly stood out: warm, friendly, and always going out of their way to help with anything we needed. The cooked-to-order breakfasts were another highlight—fresh, delicious, and a perfect way to start the day. Our room had a beautiful view over Centro, including the iconic church, which added a special touch to the experience. All in all, a fantastic stay in a great location with exceptional service."

"Nice view "

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"Staff was super friendly. Mario is the best Bartender. Always took care of us and made sure we made it back. Food was good. "

"The property was ok. The food was sub par. Staff was nice. "