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Chelsea Hotel, Toronto

4.0 star property
Families find a perfect balance between relaxation and play at this downtown Toronto hotel with game rooms, childcare, and multiple pools

Choose dates to view prices

Chelsea Hotel, in downtown Toronto's vibrant center, offers sauna sessions and rooftop terrace relaxation. Families love the two indoor pools and children's pool. Enjoy Indian cuisine, with shopping and coffee spots just steps away.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$347
includes taxes & fees
31 May - 1 June

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About this property

Chelsea Hotel, Toronto

  • Upscale family-friendly hotel near Yonge-Dundas Square
  • Located close to CF Toronto Eaton Centre and Art Gallery of Ontario, Chelsea Hotel, Toronto provides a rooftop terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
  • Additional perks include:
    • 2 indoor pools and a children's pool, along with a waterslide and sunloungers
    • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
    • An electric car charging station, express check-out and supervised childcare (surcharge)
    • Concierge services, a banquet hall and tour/ticket information
    • Guest reviews say great things about the family-friendly amenities, pool and central location
  • Room features
  • All 1588 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, quietness rooms at the property.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground car park has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Covered self-parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Chelsea Hotel, Toronto have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

How much does it cost to stay at Chelsea Hotel, Toronto?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Chelsea Hotel, Toronto on 31 May 2026 start from NZ$347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chelsea Hotel, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Chelsea Hotel, Toronto?

Self-parking is available for CAD 43 per night.

What time is check-in at Chelsea Hotel, Toronto?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Chelsea Hotel, Toronto?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Chelsea Hotel, Toronto located?

This family-friendly Toronto hotel is located in the entertainment district, within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 1 mi (2 km). College Station and Dundas St West at Yonge St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7657 out of 14944 reviews
Rating 8 - Good. 4113 out of 14944 reviews
Rating 6 - Okay. 1930 out of 14944 reviews
Rating 4 - Poor. 755 out of 14944 reviews
Rating 2 - Terrible. 489 out of 14944 reviews

Reviews

Verified

8/10 Good

Stephen R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, quiet (considering you're right downtown), convenient parking right under the hotel. Would absolutely stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Samah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! Lots to do in the area and wonderful amenities at the hotel :)
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location in the heart of Toronto, easily walkable to most attractions, food outlets, and hundreds of restaurants. The staff were very helpful with directions around the city and offered fantastic suggestions on things to do in Toronto. This stay really made our trip so much more enjoyable.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carole A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to many restaurants and theatres and shopping nearby
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

WEI QI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff who let us check in early!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Rooms were incredibly clean. Staff were very friendly and helpful upon checkin.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful check-in staff. Great location. Will stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Akos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Food is great, serving staff needs more help/ Property clean and comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff were very accommodating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for just one night. The location is great. Staff were very helpful and the check-in was uneventful. Overall, very good!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Huntre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great food and conveniences close by. Beautiful clean room with a city view. Family friendly amenities. Helpful and considerate staff with an easy self serve check in and check out option as well. Will definitely be staying again!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Kendra

Liked: Cleanliness, staff & service
I didn’t try out amenities like the pool at all, but the room was very pricey and could use a refresh - I wouldn’t have wanted to take a bath in this hotel. That being said, it’s a great location and very friendly staff. I used the little express bistro daily for my morning coffee and breakfast, and the people working there were so friendly. Self check-in and check-out were super quick and convenient.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Regular visitor.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

JuLa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and fitness area was clean
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Tracey-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, need more places to eat and they don’t have smart TVs
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and tidy, nothing spectacular but absolutely nothing wrong with it either
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Staff friendly. Never checked for breakfast. Yes. Only I didn't like was that waste of money vending machine.. Don't ever use it. The carpark is to small. Small meaning very tight for driving your car in and a low celling didn't like that either.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Kennesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful one bedroom was exceptional. I enjoy my stay. It was clean AC both in the bedroom and living room. the apartment set up really elegant. I enjoy my stay and I will definitely stay again when I come back to Jamaica , thanks to the host. She was great. Good job.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Chelsea Hotel. The staff are really nice. I enjoyed the coffee shop located in the hotel every morning with fresh pastry. The location is so convenient to many great restaurants and shops nearby. They have the most comfortable bed I'ver ever slept on in a hotel. Parking is tight so think twice if you have a large truck. You might have to find a nearby garage. Otherwise I'd recommend staying at the Chelsea.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never a bad time at the Chelsea. It is its own attraction with The Hive for families with kids. Between the pool, the playroom and the pre-teen area, there is something to keep kids entertained. Staff is always kind and helpful. The balconies could use a little updating, could look a little less run down but that is a small detail compared to all the amenities.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. FYI kids need to pass a swimming test to use the water slide if they are under a certain height. Was tough for my little one, but she was super proud of herself when she did, which made it even better. Another word to the wise, if you want Netflix or something on TV bring a chrome cast.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Kelly

Room- the sink in our room was dirty, under the counter on the ledge had old tooth paste and make up on it. The toilet made a squeezing noise all night and at 1am it started running and wouldn’t shut off. My family was asleep so I couldn’t call maintenance. The thermostat didn’t work in the room and it was very hot. Luckily we had a balcony and could open the door. However, being downtown, there were a lot of sirens and loud noises. The only reason I booked this hotel is for the waterslides for the kiddos. It was closed the whole time we were there. It closes on Sundays at 1pm… Staff were nice. Great location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were knowledgeable, efficient and welcoming. Hotel Restaurant staff were very welcoming and hospitality was very considerate and happy. Cocktails and food were wonderful quality. It was late when we arrived at check in and were really hungry... Gochujang Wings and Mussels in a white wine butter sauce were very delicious and appreciated so late in the evening. Plus a dessert for my birthday that day at 11:30pm was not necessary for the staff, but so appreciated as I was tired. Hotel rooms were quiet and peaceful. Beds, pillows, bedding was very comfortable and cozy. House keeping was excellent, very impressed with topping up tissues, towels, water, tea and making the bed during our 5 night stay. Pool was lovely and clean. Location was quiet, but Central and walking distance to aloy of sights. 26min walk to Rogers & Scotia Stadium. 40min walk to Kensington Village. Across the street at Elm Street Italian Deli.... submarine sandwiches were Excellent! Also Unholy donuts are wonderful. I would definitely stay again.
Stayed 5 nights in Apr 2026