Chelsea Hotel, Toronto

4.0 star property
Families find a perfect balance between relaxation and play at this downtown Toronto hotel with game rooms, childcare, and multiple pools

Choose dates to view prices

Chelsea Hotel, in downtown Toronto's vibrant center, offers sauna sessions and rooftop terrace relaxation. Families love the two indoor pools and children's pool. Enjoy Indian cuisine, with shopping and coffee spots just steps away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is NZ$362
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 2 Double Beds (Chelsea)

8.4 out of 10
Very good
(816 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed (Chelsea)

8.6 out of 10
Excellent
(277 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed (Chelsea)

8.4 out of 10
Very good
(733 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(97 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(165 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Double Room

8.4 out of 10
Very good
(196 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 Bedroom, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi
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About the area

In the entertainment district, Chelsea Hotel, Toronto is in Downtown Toronto, a walkable area in Toronto with great shopping. Art Gallery of Ontario and Hockey Hall of Fame are cultural highlights and Ripley's Aquarium of Canada is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Scotiabank Arena or Rogers Centre. Guests love the hotel's central location for the sightseeing. It's also convenient for public transportation: College Station is 5 minutes on foot and Dundas St West at Yonge St Stop is 5 minutes. Visit our Toronto travel guide
Map
33 Gerrard St W, Toronto, ON, M5G1Z4

What's nearby

  • A bustling urban square with a fountain, surrounded by high-rise buildings with illuminated billboards and advertisements.
    Downtown Yonge
    2 min walk - 0.2 km
  • A bustling urban square with a large billboard advertising 'Moonshine' and a fountain in the center.
    Sankofa Square
    3 min walk - 0.3 km
  • A multi-level shopping mall with high ceilings and glass railings.
    CF Toronto Eaton Centre
    5 min walk - 0.5 km
  • A modern art gallery with wooden beams and large sculptures.
    Art Gallery of Ontario
    11 min walk - 1.0 km
  • Ryerson University
    2 min walk - 0.2 km

Getting around

  • College Station
    5 min walk
  • Union Station
    20 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    16 min drive

Restaurants

  • Swedish Deli
    2 min walk
  • Hailed Coffee
    3 min walk
  • Elm Street Lounge
    4 min walk
  • Congee Queen 皇后名粥
    2 min walk
  • The Queen & Beaver Public House
    4 min walk

About this property

Chelsea Hotel, Toronto

  • Upscale family-friendly hotel near Sankofa Square
  • Located close to CF Toronto Eaton Centre and Art Gallery of Ontario, Chelsea Hotel, Toronto provides a rooftop terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
  • Additional perks include:
    • 2 indoor pools and a children's pool, along with a waterslide and sunloungers
    • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
    • An electric car charging station, express check-out and supervised childcare (surcharge)
    • Multilingual staff, a banquet hall and a lift
    • Guest reviews say great things about the family-friendly amenities, pool and central location
  • Room features
  • All 1588 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, quietness rooms at the property.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 43 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 13.50 to 16.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Elm Tavern

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground car park has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 30.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 13.50 to 16.50 for children
  • Covered self-parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Chelsea Hotel, Toronto have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

How much does it cost to stay at Chelsea Hotel, Toronto?

As of 2 Aug 2026, prices found for a 1-night stay for 2 adults at Chelsea Hotel, Toronto on 31 Aug 2026 start from NZ$362, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chelsea Hotel, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Chelsea Hotel, Toronto?

Self-parking is available for CAD 43 per night.

What time is check-in at Chelsea Hotel, Toronto?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Chelsea Hotel, Toronto?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Chelsea Hotel, Toronto located?

This family-friendly Toronto hotel is located in the entertainment district, within a 10-minute walk of Sankofa Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 1 mi (2 km). College Station and Dundas St West at Yonge St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chelsea Hotel, Toronto Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 567 out of 889 reviews
Rating 8 - Good. 209 out of 889 reviews
Rating 6 - Okay. 84 out of 889 reviews
Rating 4 - Poor. 14 out of 889 reviews
Rating 2 - Terrible. 15 out of 889 reviews

Reviews

Verified review

10/10 Excellent

Cleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to be based while exploring or visiting Toronto!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Faranak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff, breakfast was extraordinary
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, many amazing attractions within walking distance.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family-friendly hotel downtown Toronto!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities for families, great pool area and kids clubs. Would definitely come again!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the food on-site was delicious.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at check in. Room was very clean bed was comfortable. We had a great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy check in and check out
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was simple and clean, staff helped us with directions, great family friendly place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ying Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean . And perfect location to go anywhere
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for kids
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in and out process, clean room and friendly staff. Great hotel for exploring Toronto, walking distance from most major attractions.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Carolynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great concierge!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sleep, beds are comfy. However, the water pressure was terrible in the shower.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was in great are. Restaurants nearby, aa well as Entertainment and TTC
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great amenities for families! Our kids loved the pool, kids play area and teen area after a long day of exploring the city. Walkable to so many restaurants!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

MULUMBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Toronto Good service The room is clean 100% Good care from management
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Dominic-Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and great location. would definitely return
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The children’s amenities are hands down the best I’ve ever experienced in a big city. Will 100% stay here again. Highly recommend anyone with children to stay here! Pool and children play area absolutely amazing.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff , very helpful and friendly , great location downtown. The room was adequate , clean and comfortable but is a little tired and could use a reno. Overall we enjoyed our stay and will stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a pool. Lobby is a little chaotic but every airline crew appears to stay here
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very central. It’s close to everything which I really loved. Staff was very helpful and courteous. Facilities were great. Enjoyed my stay. Only thing I Wished for was at least a complimentary bottle of water.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Fernand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near young street and Dundas street. Close to the old maple leafs garden. For hockey fans. Only had a short stay but staff were extremely kind and helpful. Would return with no hesitation
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adult swimming pool & lounge much appreciated.. quiet relaxing; Rooms clean & well maintained by house keeping staff; Some of the Dining service employees require more language training to properly function especially wrt invoicing for appropriate meals.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is well situated and adequate for the price in the heart of Toronto. Updating is needed. The rooms are clean.
Stayed 2 nights in May 2026