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White Oaks Resort & Spa

Photo gallery for White Oaks Resort & Spa

Featured image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of White Oaks Resort & Spa

White Oaks Resort & Spa

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0

Explore the area

  • Popular LocationOutlet Collection at Niagara6 min walk
  • Popular LocationBrock University8 min drive
  • Popular LocationCanada One Factory Outlets9 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)45 min drive

Choose dates to view prices

About this area

Niagara-on-the-Lake

Next to a golf course and in the historical district, White Oaks Resort & Spa is in an area with good shopping. Lundy's Lane and Rainbow Bridge are notable landmarks, and some of the area's popular attractions include Fallsview Indoor Waterpark and Maid of the Mist. Meridian Centre and Whirlpool Aero Car are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.

What's nearby

  • Outlet Collection at Niagara - 6 min walk
  • Brock University - 8 min drive
  • Canada One Factory Outlets - 9 min drive
  • Butterfly Conservatory - 11 min drive
  • Whirlpool State Park - 16 min drive

Restaurants

  • LIV — 1 min walk
  • Play Bar & Grill — 1 min walk
  • Big Smoke Burger - 3 min walk
  • Aroma Espresso Bar - 3 min walk
  • Bench•mark restaurant - 8 min walk

Getting around

  • St. Catharines Station - 9 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 78 min drive

About this property

White Oaks Resort & Spa

Romantic Niagara-on-the-Lake resort in Glendale, walk to Outlet Collection at Niagara
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 220 rooms offer WiFi, minibars and LCD TVs with cable channels. Other amenities available to guests include room service, premium bedding and coffee makers.
White Oaks Resort & Spa offers 220 forms of accommodation with minibars and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include indoor tennis courts, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and public transport

  • Self parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:30 AM: CAD 15-25 for adults and CAD 3.5-5.75 for children
  • 3 restaurants and 1 coffee shop
  • 1 bar/lounge
  • Room service available

Things to do

  • 18 holes of golf
  • 3 indoor tennis courts
  • Aerobics classes
  • Basketball
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, and CAD 3.5 and CAD 5.75 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • Refrigerator fee: CAD 10 per day
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 783 out of 1146 reviews
5 - Excellent 68%
Rating 4 - Good. 276 out of 1146 reviews
4 - Good 24%
Rating 3 - Okay. 51 out of 1146 reviews
3 - Okay 4%
Rating 2 - Poor. 26 out of 1146 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 1146 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was decorated for Christmas and so festive everywhere. My daughter had a facial and a pedicure. I had a massage and pedicure. All were exceptional. Best of all our meal at Liv. The food was excellent. The little extras including free champagne for my daughter’s birthday treat were excellent touches. I would highly recommend this resort and spa.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and all the staff - particularly Nick - provided great customer service.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quick to respond to requests, very customer oriented.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Most comfortable Beds and Pillows ever but the property is starting to look dated and needs to be updated
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was great when we checked in, dined in and went in to our room however while we were getting ready for bed, on the bottom pillow there were hairs! I checked the covers and there were hairs on the sheets of both of my and my friend’s beds. My hair is short so What was on my bed wasnt mine as they were long strands. Also, in the washroom there was a strand if hair in the tub which was definitely not mine or my friend’s. We were too tired to call front desk but it was disgusting, for lack of a better word. I booked here a couple of years ago before Covid and my experience was great hence the reason why I checked in here again rather than at the hotels close to Niagara falls. Sad that we had to experience the “hair situation”. I hope they ensure that cleanliness is a priority especially during these pandemic times.
Stayed 1 night in Nov 2021