Chikaraishi Hotels, Chikuma

"Amazing stay at this ryokan. The place is very quiet and zen. The onsen is great with indoor/outdoor spaces. I recommanded strongly"

"It is a great traditional place with an amazing location!"

"We loved everything about our stay. The room was comfortable, the house charming, the shower excellent and most of all, we loved and appreciated the welcoming and helpful hosts."

"Amazing "

"the staff was so sweet and helped us out with all of our needs, even though i was on vacation his kindness made it felt like we were back home. The rooms were small however it was only meant for sleeping and the futons were SO comfortable"

"Wonderful we have a great time Cleaning is good staff is nice good location "

"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Fantastic stay"

"Very clean, attentive staff, and thoughtful touches made this a wonderful stay. We had a private bath, which was delightful! Loved our stay here, sad to leave "

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Staff are nice and helpful"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"House is clean and owner is very friendly "

"Nice"

"Perfect location to visit the castle and a wonderful view of it from our room. Clean, large and well kept room, with a very useful laundry machine in our room. Perfect for a long trip when you need a refresh."

"とってもおしゃれで広くて、ドリンクのサービスが嬉しかったです"

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"