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"Breakfast was amazing!"

"Comfortable stay though room was quite small. The breakfast was incredible and has a very wide selection - the best breakfast options we had on our trip. Very convenient location just outside the station. "

"The room was very spacious and the location was extremely close to Nagano station which helped a lot."

"Great place to stay. Short walk from the station with plenty of shops and eating opportunities nearby. The hotel was great, clean, good sized room and an excellent breakfast in a Japanese style restaurant on the top floor which had great views. The hotel had free saki tasting in the evening along with free bakery items. Staff were excellent and we would definitely stay here again. Bikes were available to hire from reception. "

"Laundry service area was perfect. Staff was super friendly and helpful!!"

"Great quality food and Onsen. Very clean and staff was very friendly and helpful. The location is great as it is a quick walk to the Yubetake and main shopping street. We got new yukata and night clothes each day. "

"Absolutely terrible I highly recommend not staying. Everything broken and old, destroyed furniture and walls, mold growing out of the vents, terrible water pressure, beds with broken springs, over crowded, no nearby restaurant options, terrible quality, extremely overpriced. "

"You have to try their savery salad and the authentic pizza. Just a dilicious meal. The staff was always very kind with me. All great!"

"Clean room . Nice view"