CityLife Auckland

4.0 star property
Family-friendly Auckland hotel in Auckland Central Business District with a fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for CityLife Auckland

Property entrance
Exercise/lap pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Smart TV
Lobby
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Pool
  • Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
The price is NZ$186
includes taxes & fees
30 Sept - 1 Oct

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive 2 Bedroom 2 Bathroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Smart TV
Hypo-allergenic bedding
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds OR 4 Single Beds

1 Bedroom Executive Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive 3 Bedroom 3 Bathroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
3 bedrooms
  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Single Bed

Similar properties

About the area

Map
171 Queen Street, Auckland, 1001

What's nearby

  • Queen Street Shopping District - 1 min walk
  • Sky Tower - 5 min walk
  • SkyCity Casino - 5 min walk
  • University of Auckland - 7 min walk
  • Auckland Ferry Terminal - 9 min walk

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 13 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪B.B.Q King Restaurant - ‬5 min walk
  • ‪Citylife Auckland - ‬1 min walk
  • ‪Spitting Feathers - ‬3 min walk
  • ‪Bannsang Korean Restaurant - ‬2 min walk

About this property

CityLife Auckland

Upscale family-friendly hotel near Auckland Ferry Terminal
Near Queen Street Shopping District and Sky Tower, CityLife Auckland provides dry cleaning/laundry services, a gym and a 24-hour business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Valet parking (surcharge), express check-out and babysitting (surcharge)
  • Luggage storage, a porter/bellboy and free newspapers
  • A front desk safe, a 24-hour front desk and 1 meeting room
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 133 rooms include comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Separate baths/showers, free toiletries and hairdryers
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 45 per day)
  • Limited on-site parking

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • 24 floors
  • Banquet hall
  • Building
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 44-inch Smart TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: NZD 45 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland CityLife
CityLife Auckland
CityLife Hotel
CityLife Hotel Auckland
Auckland Citylife Hotel
Citylife Auckland Hotel Auckland Central
CityLife Auckland New Zealand
CityLife Auckland Hotel
CityLife Auckland Hotel
CityLife Auckland Auckland
CityLife Auckland Hotel Auckland

Frequently asked questions

Does CityLife Auckland have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at CityLife Auckland?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at CityLife Auckland on 30 Sept 2024 start from NZ$185.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CityLife Auckland pet-friendly?

No, pets are not allowed at this property.

How much is parking at CityLife Auckland?

Valet parking is available for NZD 45 per day. Limited spots are available.

What time is check-in at CityLife Auckland?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at CityLife Auckland?

Checkout is at 10 AM. Late checkout is available for a fee.

Where is CityLife Auckland located?

This family-friendly Auckland hotel is located in the entertainment district, within a 5-minute walk of Queen Street Shopping District and Sky Tower. Auckland Ferry Terminal and SkyCity Casino are also within 10 minutes. Auckland Britomart Station is 8 minutes by foot and Gaunt Street Tram Stop is 13 minutes.

CityLife Auckland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Bruce

Stayed 1 night in Aug 2024

10/10 Excellent

MA. GRACE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. They went above and beyond to help us with our needs especially because we had a 2 year old. We especially appreciated the location of the hotel, it was a walking distance to shopping and dining areas. We will be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine Villanueva, desmoint

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay for 6 people including kids. Room are spacious, we had 3 adjacent rooms perfect from grandma/ grandpa, adults & kids. I love the goodie bags. Very close to the ferry terminal and shopping. The full kitchen is a plus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 5 nights in Jun 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Maeva, Hawaii Kai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice the first stay I got my upgrade and VIP access, the second stay no, the amenities in the room were not the same I have stayed several time in this hotel it is one of my favorite
Stayed 1 night in Aug 2024

10/10 Excellent

tioriki, tauranga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff. It was super handy having valet parking. Room was very clean. Kid loved the pool. We stayed in the Deluxe suit on the 15th floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Abby-Rae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at citylife for a week and loved it. Awesome staff and room. Was excellent for our one yr old. Cot included, kicthen facilities and washer and dryer.
Stayed 5 nights in Jul 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location, lovely room , will definitely be back
Stayed 3 nights in Jul 2024

8/10 Good

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay in cbd.very clean. love the pool.
Stayed 1 night in May 2024

6/10 Okay

Ivy

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Overall under average for the price you pay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2024

10/10 Excellent

Chaarenne

Business traveller, Travelled with partner
Loved the room and the staff were awesome! Very professional. Positive, helpful- couldn’t ask for more! Location was hard to get to due to construction all around the city area- not the hotels fault- but it would be helpful for them to give customers a heads up about that 😁
Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport.
Stayed 1 night in Jul 2024

8/10 Good

Ploy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What an awesome find! We found it hard to find accommodation that was both central and suitable for a family of 5. This was just perfect. Such a great location, within close proximity to everything you need. The staff were super friendly and accommodating and the room was spacious, clean and well equipped. The pool was an added bonus and the kids enjoyed their time in it. We had an awesome sleep on super comfy beds and there was even a portacot set up for the little one. Thanks so much. We will defiantely be staying again!
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Family friendly and great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with laundry in our room
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruud

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the larger suites in this hotel. Spacious and well equipped.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality
Stayed 6 nights in Jun 2024

10/10 Excellent

Wilfred, Papeete

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff very good. Property very clean, safe and close to everything.
Stayed 1 night in Jun 2024