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Photo gallery

Featured image
Indoor pool
Balcony
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.7 out of 5 Good
798 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationArtstation17 min walk
Popular LocationWestfield St. Luke's Shopping Centre4 min drive
Popular LocationAuckland Zoo7 min drive
AirportAuckland (AKL-Auckland Intl.)27 min drive

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  • Standard Apartment, 2 Bedrooms

    3.6/5 guest room rating

    Room amenities

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  • Standard Apartment, 1 Bedroom, Garden View

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    Room amenities

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  • Family Room

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  • Standard Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

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  • Deluxe Room, 2 Queen Beds

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
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  • Motel Studio (located across the road)

    4.2/5 guest room rating

    Room amenities

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About this area

Auckland

Located in Auckland's Grey Lynn neighbourhood, The Surrey Hotel is in the suburbs. Auckland Ferry Terminal and Viaduct Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed. Take the opportunity to explore the area for water adventures such as kayaking.
Visit our Auckland travel guide
View map
Popular Location

What's nearby

  • Artstation - 17 min walk
  • New Zealand Film Archive - 3 min drive
  • Westfield St. Luke's Shopping Centre - 4 min drive
  • Auckland Zoo - 7 min drive
  • Grafton Bridge - 7 min drive

Getting around

  • Auckland Morningside Station - 3 min drive
  • AirportAuckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • The Surrey Pub — 1 min walk

About this property

The Surrey Hotel

Suburban Auckland hotel in Grey Lynn, near Eden Park
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. All 83 rooms feature modern comforts such as flat-screen TVs with cable channels, along with WiFi. Fridges, room service (during limited hours) and hairdryers are among the other amenities available to guests.
The Surrey Hotel offers 83 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and public transport

  • Free self parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 15.00-21.00 for adults and NZD 7.5-10.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Meeting rooms
  • Conference space (3229 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15.00 and NZD 21.00 for adults, and NZD 7.5 and NZD 10.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 2 hours per day

National rating

This Motel property has been rated 4 stars.

Property is also known as

Surrey Hotel Auckland
Surrey Auckland
The Surrey Hotel Auckland, New Zealand
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at The Surrey Hotel and receive a full refund?
Yes, The Surrey Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Surrey Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does The Surrey Hotel have a pool?
Yes, this property has an indoor pool.
Is The Surrey Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Surrey Hotel?
Self-parking is free at this property.
What time is check-in at The Surrey Hotel?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at The Surrey Hotel?
Checkout is at 10 AM. Late checkout is available for NZD 50 (subject to availability).
Where is The Surrey Hotel located?
Located in Grey Lynn, this hotel is within 1 mi (2 km) of Museum of Transport and Technology and Western Springs Stadium. Eden Park and Auckland Zoo are also within 2 miles (3 km). Auckland Kingsland Station is 20 minutes by foot and Auckland Morningside Station is 24 minutes.
3.7
Good
798 reviews
5 - Excellent
157
4 - Good
354
3 - Okay
191
2 - Poor
68
1 - Terrible
28

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and up dated loved the antique furnitures that was displayed around the older part of hotel.
Stayed 1 night in Jun 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, comfy bed. Reception is at the main building
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable quiet room at a good price
A comfortable quiet room at a good price. Nothing flash but everything you need to sleep for the night. In a good central location
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Friendly place reasonably priced handy to where we wanted to go place is old and needs alot of refurbishing but beds were comfy and clean the shower was in the bath and hard to get in and out of for an older person quite dangerous for my frail family member in our two bedroom unit. Staff were lovely
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020