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The Surrey Hotel

4.0 star property
Guests find peaceful moments in the garden or take invigorating swims in the indoor pool, while practical amenities like on-site car rentals make exploring easy

Choose dates to view prices

The Surrey Hotel sits near Eden Park, offering a quiet retreat with its indoor pool and garden. Guests connect to WiFi from their rooms and start their day with breakfast at The Surrey Pub. The attentive staff and concierge services have consistently impressed previous visitors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$161
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area

Standard Apartment, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
7 bedrooms
Blackout curtains
  • 40 sq m
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Heating
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road)

Motel Studio (located across the road)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Heating
Blackout curtains
Ceiling fan
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Located in Grey Lynn, a neighbourhood in Auckland, The Surrey Hotel is in the suburbs. Sky Tower and Ponsonby Road are local landmarks, and travellers looking to shop may want to visit Princes Wharf and Karangahape Road. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Take the opportunity to explore the area for water adventures such as kayaking. Visit our Auckland travel guide
Map
465 Great North Road, Grey Lynn, Auckland, 1021

What's nearby

  • Mount Eden, Auckland / New Zealand - December 10, 2019: The Legendary Volcano location of Mount Eden and the skyline of Auckland
    Eden Park
    15 min walk - 1.3 km
  • Karangahape Road
    Karangahape Road
    2 min drive - 2.2 km
  • Building of the university of Auckland
    University of Auckland
    3 min drive - 3.3 km
  • Western Springs Stadium
    14 min walk - 1.3 km
  • Queen Street Shopping District
    3 min drive - 2.9 km

Getting around

  • Auckland Kingsland Station
    2 min drive
  • MOTAT 1 Tram Stop
    16 min walk
  • Auckland (AKL-Auckland Intl.)
    25 min drive

Restaurants

  • Canton Cafe
    19 min walk
  • The Portland Public House
    18 min walk
  • Holy Hop
    2 min drive
  • Kingsland Social
    19 min walk
  • Heritage Cuisine Of India
    20 min walk

About this property

The Surrey Hotel

Upscale hotel near Sky Tower
Located close to Eden Park, The Surrey Hotel provides a terrace, a garden and laundry facilities. The on-site restaurant, The Surrey Pub, offers breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), a 24-hour front desk and meeting rooms
  • Smoke-free property, concierge services and a reception hall
  • Luggage storage, a lift and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 83 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Surrey Hotel?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at The Surrey Hotel on 2 Feb 2026 start from NZ$161.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Surrey Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Surrey Hotel?

Limited spots are available.

What time is check-in at The Surrey Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Surrey Hotel?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Surrey Hotel located?

Located in Grey Lynn, this hotel is within 1 mi (2 km) of Western Springs Lakeside Park and Eden Park. Sky Tower is 2.2 mi (3.5 km) away. MOTAT 1 Tram Stop is 16 minutes by foot and Western Springs Lakeside Entrance Tram Stop is 21 minutes.

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Reviews

The Surrey Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 237 out of 989 reviews
Rating 8 - Good. 427 out of 989 reviews
Rating 6 - Okay. 217 out of 989 reviews
Rating 4 - Poor. 78 out of 989 reviews
Rating 2 - Terrible. 30 out of 989 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean, good at the pub was great
Stayed 2 nights in Dec 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Stayed 1 night in Dec 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, very comfortable room, great location, will use again
Stayed 1 night in Sep 2025

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not bring a pet.shops were okay, nice spots to eat
Stayed 3 nights in Oct 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi i liked the Staff friendly and helpful i lost my phone and they where great shame about the noisy roadworks
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Stayed 2 nights in Jun 2025

10/10 Excellent

Anishea

Great service from staff, clean facilities, good food.
Stayed 1 night in Mar 2025

8/10 Good

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids always enjoy the pool
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Stayed 1 night in Sep 2024

6/10 Okay

Rae

Liked: Staff & service
Easy check in , rooms were clean and sufficient for our overnight stay
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring Your Baby!

Mahara and the team are friendly, professional and so welcoming! This is our second stay and we absolutely recommend it for families with babies. Peaceful and quiet at night, too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy spot to stay, thanks again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were after - easy walk to Eden Park and shops close by
Stayed 2 nights in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just felt very comfortable here The only thing I wish was there was a microwave in the room Staff were always very helpful
Stayed 5 nights in Dec 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all your shopping needs. Has dining available on site also for convenience. Lots of parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with facilities and staff were very friendly
Stayed 1 night in Nov 2023

8/10 Good

Barry

Liked: Staff & service, amenities
Good customer service on arrival, room was clean few stains on the carpet but nothing major. Pretty good for the price, would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and central to city and supermarket
Stayed 3 nights in Feb 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a few years, but yet again I loved my stay at The Surrey Hotel. The room was excellent and the staff were great. I really enjoyed my two evening meals in the restaurant. I highly recommend this property and will definitely stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The swimming pool was an excellent entertainment for my kids. Will be great if the hotl had a microwave for its guests to use.for
Stayed 3 nights in Oct 2024