Photo gallery


3.7 / 5Good
760 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Spa


What's nearby

  • Popular Location
    Western Springs Stadium
    17 min walk
  • Popular Location
    Auckland Zoo
    6 min drive
  • Popular Location
    Eden Park
    6 min drive
  • Airport
    Auckland (AKL-Auckland Intl.)
    20 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Apartment, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    More details
  • Standard Apartment, 1 Bedroom, Garden View

    Room Amenities

    • Sleeps 2
    More details
  • Family Room

    Room Amenities

    • Sleeps 5
    More details
  • Standard Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Motel Studio (located across the road)

    Room Amenities

    • Sleeps 3
    More details

About this area


Located in Auckland's Grey Lynn neighbourhood, The Surrey Hotel is in the suburbs. Auckland Ferry Terminal and Princes Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed.

Visit our Auckland travel guide
Popular Location

What's nearby

  • Western Springs Stadium - 17 min walk
  • Aotea Centre - 4 min drive
  • Auckland Zoo - 6 min drive
  • Eden Park - 6 min drive
  • Mt. Eden Domain - 8 min drive

Getting around

  • Auckland Kingsland Station - 2 min drive
  • Auckland (AKL-Auckland Intl.) - 20 min drive


  • Where to eat
  • The Surrey Pub – Restaurant with a bar. Serves breakfast, lunch and dinner.

About this property

The Surrey Hotel

Suburban Auckland hotel in Grey Lynn, near Auckland Zoo
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a steam room are on-site. All 83 rooms feature modern comforts such as flat-screen TVs with cable channels, along with WiFi. Other amenities available to guests include room service (during limited hours), hairdryers and safes.
The Surrey Hotel offers 83 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.
This Auckland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
Available in some public areas: Free WiFi
WiFi in public areas is free for up to 2 hours per day

Parking and public transport

Free self parking

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: NZD 15.00-21.00 for adults and NZD 7.5-10.50 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Hot tub
Steam room

Family friendly

Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)


Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Languages spoken


Business services

Business centre
Meeting rooms
Conference space (3229 square feet)




If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking


Smoke-free property

Room amenities


Blackout drapes/curtains
Rollaway/extra beds (surcharge)


Free toiletries


TV channels
flat-screen TV


Connecting rooms available
Iron/ironing board



Check-in time starts at 2:00 PM
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability


  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.

Payment types

Diners Club
American Express

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15.00 and NZD 21.00 for adults, and NZD 7.5 and NZD 10.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

  • Surrey Hotel Auckland
  • Surrey Auckland
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec. 2019


    • Disliked: Cleanliness, staff & service

    considering : we booked a double double room ( 2 queen bend's ) as a luxuries room, ( or the best the house has to offer ) I will not go in to particulars for this room and point out only some of our findings with this booking. Bed No. the one to the window / the mattress was split from the food end to more than halve way up on that side. Spider webs where visually about. Meaning the mattress was separated from its base halve way up. Springs and spider webs where visually. This is to much to handle and that seems to be clear to all customers at this location. The towels are gray and seem to be very old and in need of replacements. The shower it selves: rubber seals are displaced and in any case hard to keep clean. Grime was visually/ the doors do not close securely, to avoid water to splash out . the hand wash basin did not receive cleaning , to the extend that one not was comfortable to wash in./ There are so many tings wrong with this room. that one can write an article just to get all of it of our chest. Cups and plates on offer / we had to ask each time that we like them so be cleaned and replaced every night we are at the Hotel. the curtains where smelly = as in old or not cleaned for a long time. Do not forget this was a luxuries room, we booked and paid for. There are n=more things to mentioned in this room, but i leave it as it is. Apparently the Hotel dose not provide Breakfast, paid for or included in the overall cost .No spare place available here

    Stayed 3 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Handy location, spacious room, friendly staff, easy booking, reasonably priced,

    Stayed 1 night in Dec. 2019

    Tell us how we can improve our site