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Waitakere Resort & Spa

Photo gallery for Waitakere Resort & Spa

Featured image
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains

Overview of Waitakere Resort & Spa

VIP Access

Waitakere Resort & Spa

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
573 Scenic Drive, Auckland, 0612

Explore the area

  • Popular LocationAuckland Zoo35 min drive
  • Popular LocationSky Tower42 min drive
  • Popular LocationViaduct Harbour42 min drive
  • AirportAuckland (AKL-Auckland Intl.)50 min drive

Choose dates to view prices

About this area


Located in Auckland, Waitakere Resort & Spa is in the mountains and by the ocean. Shoppers can visit Westfield St. Luke's Shopping Centre, while everyone can enjoy the natural beauty of Waitakere Ranges and Karekare Beach. Enjoy an event or a match at Western Springs Stadium, and consider making time for Auckland Zoo—a top attraction that's not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.

What's nearby

  • Waitakere Golf Club - 8 min drive
  • Artisan Wine - 9 min drive
  • Auckland Zoo - 35 min drive
  • Sky Tower - 42 min drive
  • Viaduct Harbour - 42 min drive

Getting around

  • Henderson Station - 11 min drive
  • Auckland (AKL-Auckland Intl.) - 50 min drive


  • Waitakere Estate — 1 min walk
  • Bodega Eatery - 9 min drive
  • The Grounds Eatery - 11 min drive
  • Swanson Station Cafe - 11 min drive
  • Fish Stop - 11 min drive

About this property

Waitakere Resort & Spa

4-star Auckland hotel in Waiatarua with free parking
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and conference space. All 28 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Room service, premium bedding and free local calls are among the other amenities available to guests.
Waitakere Resort & Spa offers 28 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 30.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Helicopter/aeroplane tours
  • Outdoor pool


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference centre (861 square feet of space)
  • Meeting rooms


  • Garden
  • Terrace


  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Towels


  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge


  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property from January to December; the rest of the year they are welcome
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are not available

Payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: NZD 30.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted from January to December
Only registered guests are allowed in the guestrooms

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 179 out of 351 reviews
5 - Excellent 51%
Rating 4 - Good. 121 out of 351 reviews
4 - Good 34%
Rating 3 - Okay. 25 out of 351 reviews
3 - Okay 7%
Rating 2 - Poor. 17 out of 351 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 351 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy place for a night away, nice size rooms and excellent service by staff
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's natural surroundings. The room we stayed in can hear all noises inside the building.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so peaceful and our room was beautiful. Sadly part of the view was taken away by the new block but it didn't spoil our stay.
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Okayish, its a conference venue
The main building is newly renovated. But the room.we booked was seperated from the main building. It was abit dated. It should be a good conference/ company event venue. Re food, we were the only couple that night. Fine dinning price. Quality..hmm.. Its a conference venue.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff were very friendly and welcoming. I loved the large balcony with amazing views of Auckland city. It was very special to be in the middle of a rainforest with all its incredible ambience. The food was overpriced and undersized. There are several “little” things that could make the experience better for guests. I found I needed to ask a lot of questions because not everything was example: the information folder in the room states that the bar is in guest lounge, but what you’re not told is that the bar is only opened for groups that book it. Bath robes available for use to and from the sauna would be helpful, too. This resort has incredible potential and with sharpening a few small details, it would be a special experience. Staff having a sharp uniform would be a good start. 😉
Stayed 2 nights in Jun 2021