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"I was traveling with my elderly mother with mobility issues so this was a great choice for our flight with virgin airlines as the hotel is just steps away. I booked a family room with accessible bathroom. It was perfect, except for having no windows. The room features a kettle with tea, coffee, hot chocolate, etc. and free bottles of water. Heathrow assistance came to the hotel and help transfer us to check-in and throughout the airport to our gate. The hotel was not inexpensive, but worth every penny just for this service."

"Clean and modern, convenient location."

"Over all this hotel was very pleasant, however and I know it’s not the hotels fault, but we had a baby somewhere next to us that cried most of the night and when we had to be up at 4am for a flight, it just wasn’t ideal. "

"Great all around"

"Convenient hotel for easy transfer to T5."

"Check-in and -out was easy. The staff were very helpful. The room was clean, but on the way to the bedroom in the landing in front of the elevators of the 2nd floor was food on the floor and wall. It was cleaned up within hours, however. The bed appeared to be a pullout with wheels, but it was comfortable."

"Check in was pretty straightforward and the rooms are spacious and nicely decorated. Bathrooms are nice & modern and the room has nice amenities. The breakfast buffet is well stocked with plenty of options and good staff. Good value for a night close to the airport."

"Convenient airport location, right by the bus stop to airport "

"Quiet room, so great sleep. Odd that you couldn’t get an early dinner (late afternoon) so had snacks from M&S before an early night, for a very early flight!"