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"Nice breakfast Hotel starting to show its age but holding up well."

"2nd stay here, definitely stay again, great hotel for airport access. No complaints and would strongly recommend."

"Cleaning in the rooms was only surface-level. The chair in the room has a previous guest's spillage. The curtains were dirty, and the bed sheet had holes in it. The location was ideal."

"Food was decent, bar was nicely set out. Check in fast and efficient wutj friendly staff. Shuttle from train station and to airport fab addition. Room 128 unfortunately was a massive let down with a strong sweaty and used odour as you entered the room that did not disapate even with the window open all night. The bathroom door was rotten, thick dust everywhere. Duvet cover ripped and exposing a yellow duvet and yellow stains on some of the towels. Not the standard i expect from Clayton. Emailed to complain and have been happy with their efficient response."

"Ideally situated. Short walk from Picadilly. Team stop close by. Quirky room with great decoration. Lift was small and slow but otherwise great stay"

"Breakfast left a lot to be desired "

"Great location Nice modern room and good hospitality tray Really good selection of good quality food for breakfast and nice to have a menu selection for cooked items rather than buffet "

"Good room -very clean . Nice to have a canal view .The Spa pool was fabulous. The hotel felt quite basic however for a 4 star hotel . No room service food available .No basic toiletries like soap/ shower gel or shampoo provided. There was no relaxing lounge area with sofas to sit in & enjoy -just a bar area with tv that was quite noisy . The staff were all very welcoming & friendly however . The hotel is in a good location-well positioned for walking into Chester’s city centre . "

"Great location, clean rooms with comfy beds. Nice friendly staff. Parking nearby at reasonable prices."