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"Air conditioning is not working, just the blower goes on and off for the whole stay, had very disturbed sleep for 2 nights because of the hot rooms. They provided a fan in our which was not working properly. Shampoo container was empty. Only 1 lift was working had to wait longer for those."

"Lovely hotel"

"Great location friendly staff"

"Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars."

"Lovely clean room and bathroom. Staff were exceptionally friendly and helpful. Breakfast was good."

"Checking in was straightforward and welcoming, receptionists were friendly and helpful. The hotel was clean, fresh and airy. Great facilities and the food was excellent."

"Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre "

"Lovely spacious rooms, very good breakfast. Not a bad word to say about this hotel."

"The room was spacious, large beds, ensuites and a lovely big living space. The lighting was a bit dim, more lamps would be good. Small things didnt work well, ie, no bedside lights, front door wouldnt lock (except for the yale), a bulb was out, we scouldnt get the phone to reception to work and wifi didnt work either. Some of the blinds need fixing too. However, lovely linen, comfy beds, great location and quiet. "