Search Hatherton hotels

"Pricey for the condition of the property and facilities. "

"The staff were very friendly. The thing that disappointed us was the breakfast as we paid £18 each for a very mediocre breakfast certainly not worth the money. The cooked breakfast was in canisters and barely warm and very little choice of fresh fruit cheese and cold meats the tea you had to make yourself the coffee also make yourself and having stayed in many hotels over the years. This was probably the worst breakfast we’ve ever experienced."

"Great in every way except poor wifi in my 3rd floor room and curtain hanging off slightly "

"Was overall excellent, just little points , couple tiny holes in net curtain on window, shower head wouldn't angle downwards , but was great strong shower over bath not walk in , bit of an older style , toilet roll not best quality bit rough , but soap and gel amazing smell, bed was comfy, single beds moved about a bit on wheels. Pool was good, good length, warm , jacuzzi could have been a little hotter but was nice . Changing rooms had everything, hairdryers , tongs and spin dryer for costumes .Only no private changing cubicles , I used the toilet. Breakfast really good, hash browns were especially nice . Staff were really friendly and helpful, lovely quality hotel, and staff add to that quality. We would recommend and plan another visit . Great grounds too , park like ."

"Hotel needs an update. Staff were nice enough and all the bits you need were there but the customer experience was lacking. Our room was lovely, if cold. The radiators only work part of the time. The characterful bathroom did not have a big enough radiator - no lingering in the bath with just a tidgy towel rail to heat you ( a tall ceiling and giant window.) There was very little phone signal (not their fault of course), but the wifi was atrocious, barely there and dropping out regularly - tricky when you need to stay in touch with sick parents. We were pretty much above reception, no idea how the signal was elsewhere. In the evening there was one guy doing the bar and all drinks for the resturant, so very busy and therefore slow. I found it offputting that when people finished and left, their table wasn't cleared, so by the time we had finished eating i was admiring at least 4 tables covered in dining debris. The menu was pedestrian, nothing i could not have made myself or bought from waitrose. In the morning, again the food was fine. The continental breakfast bar could have done with a bin for the cereal packets, small plates for the danish and ramekins to put a portion of jam into - i ended up using a bowl to get marmalade for my toast. The toast was nice, but 2 tiny triangles of butter for two people eating toast was a bit mean. All in all it was fine, but i wouldn't bother using again."

"Love staying at Hartford Hall. Clean, very comfortable & a friendly team. The rooms have everything you need & more. This is a small but very popular hotel, it’s always busy, creating a great atmosphere. "

"Stay was very good staff was amazing I would definitely stay again an recommend it to everyone "

"Beautiful hotel. Stayed one night but wanted more. The staff were great. Thanks Oscar for looking after us. Room is clean and very comfortable. Breakfast was worth it. "

"This would probably have been a totally fine stay except there was about 50 members of the same family staying there, maybe 75, and their kids were marauding round the hotel leaving trash, upturned chairs, broken glasses etc all over the place. The bar was a no go area because they'd taken over, so loud. Not enough staff to police the bad behavior or clean up and the parents were doing nothing. Pool was absolutely rammed and not a place my kids wanted to hang out - tiny and busy, despite booking a slot. No fridge in the room! Wouldn't stay again."