Macdonald Craxton Wood Hotel & Spa
4.0 star property

Upscale hotel with full-service spa and health club
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Macdonald Craxton Wood Hotel & Spa

Photo gallery for Macdonald Craxton Wood Hotel & Spa

Couples treatment room(s), sauna, body treatments, aromatherapy
Terrace/patio
Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Garden views, serves lunch and dinner

Overview of Macdonald Craxton Wood Hotel & Spa

7.8

Good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Parking included
  • Free WiFi
  • Housekeeping
The price is NZ$163
Price available on 1/4/2024

Explore the area

Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Popular LocationBlue Planet Aquarium7 min drive
  • Popular LocationChester Zoo8 min drive
  • Popular LocationChester City Walls10 min drive
  • AirportManchester (MAN)35 min drive
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Room options

Standard Room, 1 Double Bed (Standard Double Family)

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 Double Bed (Super Deluxe Suite)

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed (Super Deluxe Double)

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Accessible

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed (Standard Single)

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 King Bed (Super Deluxe King)

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed (Deluxe King)

cleanliness

Highlights

Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Ellesmere Port

Located in Ellesmere Port, Macdonald Craxton Wood Hotel & Spa is in the historical district. The Beatles Story Museum and Cavern Club are cultural highlights, and travellers looking to shop may want to visit Cheshire Oaks Designer Outlet and Liverpool ONE. Check out an event or a game at Anfield Stadium, and consider making time for Chester Zoo, a top attraction not to be missed.

What's nearby

  • Blue Planet Aquarium - 7 min drive
  • Chester Zoo - 8 min drive
  • Cheshire Oaks Designer Outlet - 9 min drive
  • Chester City Walls - 10 min drive
  • Chester Racecourse - 11 min drive

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • The Olde Red Lion - 4 min drive
  • Starbucks - 3 min drive
  • The Straw Hat - 6 min drive
  • The White Swan - 5 min drive
  • Cheshire Yeoman - 2 min drive

About this property

Macdonald Craxton Wood Hotel & Spa

Upscale hotel near Chester Zoo
At Macdonald Craxton Wood Hotel & Spa, you can look forward to a terrace, mini golf and a coffee shop/cafe. Treat yourself to a body wrap, a manicure/pedicure or aromatherapy at the on-site spa. The on-site restaurant, Craxton Wood Grill, features British cuisine. Fitness classes and yoga classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa also has a garden, a playground and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and massage treatment rooms
  • A TV in reception, tour/ticket information and a 24-hour front desk
Room features
All 72 rooms offer amenities such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Building
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood & Spa
Macdonald Craxton Wood Hotel & Spa Hotel
Macdonald Craxton Wood Hotel & Spa Ellesmere Port
Macdonald Craxton Wood Hotel & Spa Hotel Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa on 1 Apr 2024 start from NZ$163.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Macdonald Craxton Wood Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Macdonald Craxton Wood Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa?

Checkout is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa located?

Situated in the historical district, this spa hotel is 1 mi (1.6 km) from Burton Mere Wetlands and within 6 miles (10 km) of Ness Botanic Gardens and Pontcysyllte Aquaduct. Eastham Country Park and Parkgate Seafront are also within 6 miles (10 km).

Macdonald Craxton Wood Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 653 reviews" "
Rating 8 - Good. 245 out of 653 reviews" "
Rating 6 - Okay. 112 out of 653 reviews" "
Rating 4 - Poor. 70 out of 653 reviews" "
Rating 2 - Terrible. 26 out of 653 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Fraser

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
OK
Stayed 1 night in Feb 2024

4/10 Poor

Sarah

Stayed 1 night in Feb 2024

4/10 Poor

Samantha, Oldham

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room itself was spacious and comfortable. The bed was not, in fact, a super king but rather two single beds pushed together which were different heights, making the bed somewhat awkward to share. The spa has limited facilities and disinterested staff who did not greet us, despite there being three of them on the desk, they simply informed us we needed to sign in after we had wandered around for a few minutes trying to get our bearings. Ample parking on gravel areas dotted around the venue, however limited lighting and random outbuildings made the area seem less than desirable. When the fire alarm activated at 23:30, no staff appeared to direct guests out of the building which could be understood in a larger hotel, however there were only two floors and at no point was a register taken to ensure guests were safely outside, no apology was issued for the late hour and neither was any reassurance given, simply one member of staff in a high vis jacket who appeared to tell a few guests it was safe to return to the building and this message was then dispersed amongst the other guests as there were no staff in sight. In the morning, check out was extremely efficient, as I was simply asked my room number and neither asked for feedback on my stay, not wished a pleasant onward journey. Again, no apology provided for the disturbance the previous night. Overall, very disappointed.
Stayed 1 night in Feb 2024

6/10 Okay

Ranu

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very tired desperately in need of renovation.
Stayed 3 nights in Dec 2023

2/10 Terrible

Martyn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very poor state. The furniture is very tired. I have seen sparks come from my electric radiator, there are nails in the walls hanging out. My shower had no hot water. The wifi is terrible and should not be considered to be available. The entire hotel smells of damp. I would not stay at the hotel again.
Stayed 1 night in Nov 2023

4/10 Poor

Victoria

Disliked: Property conditions & facilities, room comfort
Not the best stay
Hotel nice, but rooms very tired, King Size bed was two singles pushed together with the join being very noticeable and very unformattable along with being very soft and uncomfortable mattresses. Room was in need of decoration , wasn't very clean with marks on the walls and even a peanut on the corner of the floor in the bathroom! Shower was very poor quality with very little pressure. Rooms and bathroom need modernising. Breakfast was OK, but was shocked that they could charge £24 for a cooked breakfast each and still charge a supplement for some items! Wasn't our best stay in a hotel and can think of better cheaper chain hotels with more comfortable rooms. Sorry but just our opinion but not worth what we paid for it very disapointed and glad it was only for one night
Stayed 1 night in Nov 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and bad!
We stayed for 1 night with our granddaughter whilst visiting Cheshire. The room was pleasant. Our bed was comfortable but the sofa bed our granddaughter was on had a very thin mattress meaning she didn't sleep very well We picked this hotel as as it had a pool and luckily we arrived early as we didn't realise children were not allowed in the pool after 6pm. My wife visited the spa and had a facial but unfortunately this is were the Mcdonald part of the name kicked in as she felt she was getting the fast food version of a treatment from someone who was clearly ready to go home! A saving grace for us was the breakfast. It did take a while to arrive but it was well worth the wait. Really good quality ingredients, everything cooked perfectly, and very friendly efficient waiting staff. A definite 5* for breakfast!
Stayed 1 night in Nov 2023

8/10 Good

glenn

Stayed 1 night in Nov 2023

6/10 Okay

Ben

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and a wee gem
Brilliant hotel and ideal for business or leisure. Clean hotel and people are so helpful. Will return again.
Stayed 1 night in Nov 2023