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"breakfast very good. Bar - no draft beer"

"Very good breakfast, very comfortable for transport, restaurants and shopping, nice and warm rooms, friendly staff"

"The room is very outdated. Toilet had issues flushing. Other than that we had a great view of the tower bridge. "

"Wonderful location "

"Rooms are great but not worth the upgrade for an extra person as rooms for 2 persons are identical to 3 persons rooms, so safe a few bucks (>£100/night) booking a standard instead"

"Very nice, Customer service. Easy to get to places."

"Very good value for money in an excellent location. Very close to St James Park tube station and walking distance to Westminster Abbey, Buckingham Palace and Whitehall. The rooms are not as small as some of the reviews seem to say. The breakfast is quite acceptable and the location cannot be beaten. Open top buses stop right outside and the tube is a very short walk away."

"The hotel and room were clean. The check in staff were great. However, the shower had nothing to keep the water in so we had to use all the towels to mop up the flood which was annoying, even though we reported it. As a result we kept having to order clean towels. We couldn’t book into swimming till you check in but there was no space for groups of more than 1. There was also a problem with the curtain that no one came to fix so we had to climb and deal with it ourselves. "

"Great place for a reasonable price. Staff was wonderful!"