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"The location is fantastic. We walked to The Underground in seven minutes. Our view of Tower Bridge was legendary. We did have a bathtub and we were happy about that. Our twin beds were both very comfortable. TV and WiFi worked well. It was quiet. We had a little space heater in our room and that worked well and kept us very warm. Concierge was very helpful and kind. Taxi rank outside made getting away very easy when we were in a rush. This hotel is not new, but it was in good condition and comfortable."

"Generally poor!"

"Convenient for Stratford station, friendly helpful staff. Room clean and comfortable. "

"Great spacious room lovely breakfast excellent gym and pool facilities "

"TL;DR: My third stay here, and the last. The room was filthy, the bathroom smelled of sewage, and the bedding smelled of urine. The front desk promised to fix it but did nothing until the next day. Avoid. The Full Review: I have stayed at Leman Locke London three times, but the decline in standards is shocking. This room was not "move-in ready" by any definition: • Sanitation: The bathroom had a foul sewer smell when closed, which actually imprinted onto the towels. The blanket and pillows smelled of urine. • Cleanliness: I found stray hairs and cookie crumbs on the floor upon arrival. • Missing Essentials: No bath towels (only one mid-size and a mat), no hand soap (dispenser was empty), and zero kitchen supplies like dish soap or sponges. The Service Failure: The worst part was the staff's response. I reported these issues immediately and was promised a cleaning that same day. That promise was ignored. I was left in a filthy, foul-smelling room until the day after my arrival. The front desk was inadequate and indifferent."

"There was no coffee supplied in our room from day 1. I asked each day for both the tea, coffee and milk to be replenished. The milk was restocked on my first request, but no coffee. I requested coffee again, plus extra milk, but neither were restocked. This was the only thing that let this property down"

"Great hotel for the Excel Centre, perfect for any business travelers that are doing an exhibition at the Excel. Decent pool, steam room, sauna, and the rooms were nice. Cleaning staff actually cleaned the rooms everyday and the staff were nice. "

"good location for docklands and o2. Rooms on small side and can be noisy when guests return as walls thin"

"Great facilities and great location "