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"Nice room and friendly staff but the shower was a wet room and built at an angle so that it flooded the whole bathroom. Bit stressful to shower in. Hotel offered us the use of another room to shower in."

"I didn't eat the breakfast but the stay was enjoyable. I didn't expect the rooms to be that small, coming from the USA we're used to more space but regardless, i slept well and enjoyed the property. I love it, and i will be returning (to a bigger room ofc). The locals PERFECT for me. Best stay in canary wharf imo. "

"Our first room was filthy- the ‘cleaning rag’ was even left in the bathroom which turned out to be a dirty pillow case. Was moved to a different room and was told we would have that room for the remainder of our stay. However, was told the next morning we had to move and was left without a room for the day until after 3pm. The put up bed for my 7 year old was not in the room. Took us telling reception 3 times and it was eventually brought to the room at 8:30pm. Very outdated rooms and not as expected. Breakfast also not worth the money. Reception staff unhelpful."

"Fantastic stay here with my partner for his birthday. We received a free upgrade due to it being his birthday and had access to the VIP area which was a lovely surprise. Great spa facilities (pool, sauna and steam room). Lovely breakfast with a great selection! Had a fantastic stay and would highly recommend. "

"Clean room, great staff, roof terrace and free hot drinks were a great unexpected bonus"

"Great!"

"Hostels are very different from hotels apparently. Not only is nothing for drinks in the room, there is not even a glass for water. Dog barking hours into the night. Poor quality food with little vegetarian options. No room service."

"Clean room, nice breakfast "

"Extremely helpful staff at reception!"