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"Stayed in April 2026. Dated 60's hotel Clean and tidy but 60's size small rooms and old fixtures. No room air conditioning so you need to keep the windows open to keep the temperature down. We had a Garden view room and it is fairly noisy with music, outdoor conversations, and a constant sound of running water 24/7 from the two fountains below. Rooms x33 and x01 are next to the elevators. They are noisy with alot of clanking until after midnight. No bathroom fan so again open windows. Strange toilet flush but eventually works. Breakfast buffet is good with a full English breakfast. Service is lacking. Will opt for a more modern location next time."

"The staff was top notch. They went above and beyond. Perez the doorman was professional, friendly and helpful with all our request. Javier the concierge took us on a fabulous tour of the property and shared so much history about this beautiful property. The location of this hotel was convenient to many attractions, shopping and restaurants. We would definitely stay here again if ever in London."

"I booked this hotel based on location and reviews. The location was perfect however I should have not purchased the breakfast package, it was over priced for what they serve and quality was lacking. Check in was a nightmare after an overnight flight. They said they would send a text when a room was ready, they never did. Staff overall were nice however housekeeping needs improvements. Needless to say I wouldn’t book again."

"Clean room and great location. Poor communications with the hotel prior as they failed to respond to messages on the Expedia application. "

"I liked that the hotel was a short walk to Pimlico station and very central to where I needed to go."

"Great room setup for a family with young children"

"Helpful staff when we dropped our bags off early. Room was clean and the bed was comfortable."

"Big rooms. Loved shower vs bath options."

"Fabulous hotel. Would highly recommend."