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"No tea bags, sugar and milk in the rooms only kettle is there. "

"Lovely time "

"Staff are friendly room has mould in shower. And there is traffic noise through the window of the hotel. "

"The hotel restaurant is quite excellent for an airport hotel. "

"My room was clean and quiet. The reception staff were very nice. The TV and the WiFi were great. The location near the airport is perfect."

"good"

"While the room was small and windowless, it was super clean and efficient and right in Terminal 3. It was less than a 5 minute walk to the departures in Terminal 3, so it was super convenient. I would absolutely stay here again if I have an early morning flight or need a brief stopover."

"Property is very secured. Kudos to the security check points. Front desk staff lacks customer service skills. Breakfast staff tries."

"It was very convenient for us who had a 12 hour layover in LHR. It took us about 30 minutes to get to the hotel since we had to grab a train and then walk a walkway for about 10 minutes. Next day we got a warm breakfast and went to our gate. We had to pass the security check points again and walk thru long corridors to reach our gate. It was not that crowded so it took us about 30 minutes to get to hour gate. Staying at this hotel was a blessing."