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"Functional "

" Good"

"While the room was small and windowless, it was super clean and efficient and right in Terminal 3. It was less than a 5 minute walk to the departures in Terminal 3, so it was super convenient. I would absolutely stay here again if I have an early morning flight or need a brief stopover."

"Property is very secured. Kudos to the security check points. Front desk staff lacks customer service skills. Breakfast staff tries."

"It was very convenient for us who had a 12 hour layover in LHR. It took us about 30 minutes to get to the hotel since we had to grab a train and then walk a walkway for about 10 minutes. Next day we got a warm breakfast and went to our gate. We had to pass the security check points again and walk thru long corridors to reach our gate. It was not that crowded so it took us about 30 minutes to get to hour gate. Staying at this hotel was a blessing."

"Great location close to LHR, friendly staff. Clean room and great breakfast."

"Was only there for a night and the perfect pre-flight stop. Lovely staff. Basic but to be expected "

"Did noy have breakfast. Too expansive "

"Clean room, perfect for our early morning flight from terminal 5 "