West Brompton Hotels, London

"We did not have a good experience here, our heating did not work, and we told management who came to fix it quickly but did nothing. Also, our shower was broken and the faucet head fell off multiple times, along with the shower being the smallest enclosed space I’ve ever tried to shower in. The biggest issue that we had with our room was the fact that our sliding bathroom door was see-through and right next to the bed, which made it super uncomfortable to use the bathroom right next to the bed through a see through glass door. Overall, would not recommend; there’s so many better places in London, I would try somewhere else."

"Good size rooms for London. Great location and nice bar"

"Hotel was Fab! Location brilliant only 5 min from Tower Hill tube station. Staff really friendly. Rooms really spacious. "

"Amazing hotel! Honoured a request without hesitation- so professional and accommodating. Our second time staying here and will be back again. The location is second to none!"

"Room was very comfortable, with air conditioning that actually worked! Breakfast was good value; normal price being £15 special offer for £10. Check in was very good, owing to sufficient, helpful staff being on duty."

"Rooms were clean & staff were wonderful. Would recommend "

"The staff was very helpful and moved our family to a larger room, which was very comfortable. The location by the Thames river was excellent as well."

"We didn’t use the pool or Internet "

" Lean, ideal position "